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Thu
8 AM to 5 PM
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Reviews from Web
My experience with Janay, started off decent, but unfortunately the communication broke down toward the end of the process.I am someone who asks a lot of questions because I like to fully understand my options, especially when making a major...
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Reply from Guild Mortgage - Janey Howell
July 23rd, 2026 08:18 PM
I'm sorry you felt this way.
We appreciate your feedback.
Janey is very knowledgeable and proactively communicates with everyone involved in a transaction. She's a great problem solver and is constantly thinking about the best borrowing solutions for clients.
Reply from Guild Mortgage - Janey Howell
July 23rd, 2026 08:19 PM
Thank you Karen! Always enjoy working with you.
Janey was wonderful to work with. She responded very quickly to my questions and was very thorough when she answered. She made a stressful process a much easier situation for me. I would definitely refer people to her.
Reply from Guild Mortgage - Janey Howell
July 23rd, 2026 08:20 PM
Such a pleasure helping you Linda!
Brian made all the process look easy !
Reply from Guild Mortgage - Brian Brock
July 23rd, 2026 03:55 PM
Thank you, Abby! Congratulations on your new home. I will bring some Michelob Ultra to the housewarming for you.
The communication was clear and great along with just lovely people to interact with . Will recommend to others
Reply from Guild Mortgage - Jenna Randich
August 5th, 2026 08:50 PM
Awh! Thank you, Dawn. It was such a fun transaction all around. I hope you're loving your new home!
Thank you for being creative and proactive to ensure buyers have the financing and resources they need to buy and close on their new homes! Communication and ease of transcation is always a PLUS working with your team.
Reply from Guild Mortgage - Melanie Boyajian
July 20th, 2026 08:36 PM
Thank you so much Katie, always love working transactions with you and in this case, your wonderful husband as well!
Fast communication, and quick access to document! Made moving from overseas that much more seamless !
Reply from Kathy Randich
July 21st, 2026 06:46 PM
Thank you so much for your review, Danielle! Enjoy your new home. :)
Great job! wonderful communication. That alone makes the experience great!
Reply from Guild Mortgage - Jenna Randich
August 5th, 2026 08:49 PM
Thank you, Keith!! It was a pleasure working with you guys.
Very knowledgeable and thorough-always kept us in "the know" of what was happening. Would answer any question, day or night!
Reply from Guild Mortgage - Melanie Boyajian
July 18th, 2026 08:35 PM
Thank you so much Allen for the kind review. So happy for you and Sharon in your new forever home!!!
I appreciated that Kathy was always just a phone call away. She was very prompt in getting back to us, even on the weekends. She was also very helpful in explaining various details that we didn't understand. Lastly, she did her best to get...
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Reply from Kathy Randich
July 21st, 2026 06:47 PM
Thank you Tom!!! Eek! We are definitely getting a martini this fall. :)
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2024
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS# 2576100
Disclaimer
We are licensed to do business in the states of Washington, Alaska, Arizona, California, Colorado, Florida, Georgia, Hawaii, Idaho, Montana, Oregon, South Dakota and Tennessee. Branch NMLS ID 2576100; AZ BK#0018883; AZ BKBR# 1050985; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; OR ML-176;