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Guild Mortgage - Johnson City, TN
Johnson City, TN
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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closed
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closed
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8 AM to 5 PM
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Reviews from Web
Good communication. Good service (even through a few false starts on our part).
Reply from Shannon Jones
August 14th, 2025 08:36 PM
I appreciate your feedback, Robert. It's encouraging to know that the communication and service met your expectations, even with a few initial hiccups. I'm glad we could work through those together. If you need any further assistance or have...
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Guild Mortgage - Shannon Jones has received a review with 5 star rating from April B
Reply from Owner
August 28th, 2025 05:01 PM
April, I truly appreciate your kind words and the 5-star rating. I'm delighted that your experience with me at Guild Mortgage was so positive.
What a great team I had at Guild! All so friendly, responsive, patient and highly efficient. Thank you, Shannon! And thank you to your entire team!
Reply from Shannon Jones
August 11th, 2025 10:44 PM
April, thank you for your wonderful feedback. I'm truly glad to hear that you found the experience with us to be friendly, responsive, and efficient. It was a pleasure working with you, and I'm grateful for your kind words about my team as...
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Shannon Jones is the BEST!
Reply from Shannon Jones
July 25th, 2025 01:12 PM
Thank you so much, Alexander. It means a lot to hear you say that. I'm thrilled that you had such a positive experience. If there's anything else I can help you with or if you have questions down the road, please feel free to reach out.
Shannon and her team made the lending process a breeze. She also pushed a same day pre-approval, so we could immediately put an offer on a house. Top-tier customer service and I will recommend Guild / Shannon to everyone I know.
Reply from Owner
August 28th, 2025 05:02 PM
Thank you for your kind words, Greg. I'm glad to hear that the lending process went smoothly for you and that the same-day pre-approval helped you move quickly on your offer. Your recommendation means a lot to me, and it's great to know that...
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Shannon and her team made the lending process a breeze. She also pushed a same day pre-approval, so we could immediately put an offer on a house. Top-tier customer service and I will recommend Guild / Shannon to everyone I know.
Reply from Shannon Jones
July 24th, 2025 11:57 AM
Thank you, Gregory, for your kind words. I'm so pleased to hear that the lending process went smoothly for you. Ensuring you had a swift pre-approval was my priority, and I'm glad it helped you secure your offer promptly. Your recommendation...
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Shannon is a great loan officer to work with She works hard for her agents and clients she is top of my list for referring clients to!
Reply from Owner
August 28th, 2025 05:02 PM
Thank you for your kind words, Liz. It's incredibly rewarding to know that you view me as a top choice for referrals. Working diligently to support both agents and clients is something I truly prioritize. If there's anything more I can do for...
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Shannon is a great loan officer to work with She works hard for her agents and clients she is top of my list for referring clients to!
Reply from Shannon Jones
July 22nd, 2025 09:38 PM
Thank you, Elizabeth. I truly value your support and trust in recommending me to others. I'm dedicated to providing the best for my agents and clients, and I'm delighted that this has resonated with you. If there's anything more I can do or...
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Easy, mostly stress free process.
Reply from Shannon Jones
July 12th, 2025 07:31 PM
I'm glad to hear that the process was mostly stress-free for you. Making the mortgage experience as smooth as possible is always my goal. If there's anything more I can do for you in the future, don't hesitate to reach out.
Shannon made this experience better than I anticipated! She was available every time I had questions, explained processes thoroughly, and was so down to earth! Her team is helpful and communicated regularly with me. Greatly appreciated!!!
Reply from Owner
August 28th, 2025 05:03 PM
Anna, I'm delighted to hear that your experience was more positive than anticipated. I strive to be accessible and clear in my explanations, so it's wonderful to know these aspects stood out for you. I'm fortunate to have such a supportive...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2024
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 2576214
Disclaimer
We are licensed to do business in the states of Tennessee, Florida, Georgia, Kentucky, North Carolina, South Carolina and Virginia. (www.nmlsconsumeraccess.org/);