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Guild Mortgage - Johnson City, TN
Johnson City, TN
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
She was very helpful in letting me know what to expect and what documents I needed to get together. She is highly professional and very easy to work with. I had a good experience with this company. Closed quickly
Reply from Owner
May 5th, 2026 02:00 PM
Martha, thank you for your kind feedback. I'm pleased to know that you found the process straightforward and that everything went smoothly. If there's anything more I can assist you with in the future, please feel free to reach out.
Very helpful in letting me know what to expect and what documents I had to get together. Her knowledge made the process faster and smoother. She also gave me options that I would have nor known about. I was very thankful to have her in my corner....
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Reply from Shannon Jones
November 24th, 2025 06:59 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Shannon and her team was absolutely amazing through the entire process! My husband and I bought a condo in the Virginia area, and when some difficulties arose via the loan process and we had to switch loan types, Shannon walked us through what...
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Reply from Guild Mortgage - Shannon Jones
October 29th, 2025 06:12 PM
It's wonderful to hear about your positive experience, Morgan. Navigating the loan process smoothly, especially with changes like switching loan types, is something I strive for. I'm glad I could provide the support and clarity you needed....
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Shannon and her team was absolutely amazing through the entire process! My husband and I bought a condo in the Virginia area, and when some difficulties arose via the loan process and we had to switch loan types, Shannon walked us through what...
read more
Reply from Owner
October 30th, 2025 04:15 PM
I'm grateful for your kind review, MorganMcKay. It was my pleasure to assist you and your husband through the condo purchase process. Navigating the challenges together and finding the right solutions was important to ensure a smooth transition....
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Shannon and her team was absolutely amazing through the entire process! My husband and I bought a condo in the Virginia area, and when some difficulties arose via the loan process and we had to switch loan types, Shannon walked us through what...
read more
Reply from Guild Mortgage - Shannon Jones
October 30th, 2025 04:16 PM
It's rewarding to hear about your positive experience, Morgan. I'm glad I could guide you through the loan process and help you navigate the challenges along the way. Your appreciation of the problem-solving approach is encouraging, and I'm...
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Shannon was knowledg and explained the process wonderfull.
Reply from Guild Mortgage - Shannon Jones
October 30th, 2025 04:16 PM
I'm grateful for your feedback. It's good to know that you found my explanations helpful and informative throughout the process. If there are any questions or additional assistance you need, feel free to reach out.
I had a wonderful experience with Guild mortgage! I Would recommend them and would use them in the future. Shannon Jones and the loan team was very helpful through the process and quick to answer any questions I had and went above and beyond...
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Reply from Guild Mortgage - Shannon Jones
October 30th, 2025 04:17 PM
Makayla, thank you for sharing your experience. I'm glad to know that you found the process with Guild Mortgage to be smooth and supportive. It was my pleasure, along with the loan team, to assist you and address any questions you had. Your...
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Great customer service! Thank you!
Reply from Guild Mortgage - Shannon Jones
October 22nd, 2025 05:20 PM
Your appreciation means a lot, Geri. I'm pleased that you found the customer service to your satisfaction. If there's anything else I can assist you with, just let me know.
Guild Mortgage - Shannon Jones has received a review with 5 star rating from Shaun S
Reply from Owner
May 5th, 2026 02:01 PM
Shaun, thank you for the perfect rating. I'm pleased to see your satisfaction, and I'm here if you need anything in the future.
They were as cool as polar bear feet
Reply from Guild Mortgage - Shannon Jones
October 10th, 2025 12:59 PM
You make me laugh.. Thank you so much for being so easy to work with. If I can ever be helpful in the future. Please let me know.
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2024
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 2576214
Disclaimer
We are licensed to do business in the states of Tennessee, Florida, Georgia, Kentucky, North Carolina, South Carolina and Virginia. (www.nmlsconsumeraccess.org/);