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Guild Mortgage - Johnson City, TN
Johnson City, TN
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
.y efficient.
Reply from Guild Mortgage - Shannon Jones
July 29th, 2026 08:30 PM
Melissa, I'm grateful for your positive feedback. It's nice to hear that you found the process efficient. If there's anything else I can assist you with, please let me know.
Shannon and her team made the whole process easy. Great communication, they always strived to make sure I was update on the progress of the loan and any infornation tney needed from me.
Reply from Shannon Jones
July 29th, 2026 08:30 PM
James, thank you for your feedback. I'm happy to hear that the process felt easy and that you appreciated our communication efforts. Keeping you updated is important to me, and I'm glad it helped make the experience smooth for you. If there's...
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Shannon was great !!! She knows her stuff and is very friendly and supportive. She made me feel secure through the whole process.
Reply from Guild Mortgage - Shannon Jones
July 17th, 2026 02:10 PM
Jacqueline, I'm happy to hear that you felt secure throughout the process. It's good to know that my knowledge and support made a positive impact on your experience. If you need anything else, please don't hesitate to reach out.
You kept me informed throughout the process. And when we had issues, you solved it immediately.
Reply from Shannon Jones
July 17th, 2026 02:11 PM
Kp, thank you for sharing your experience. I'm glad I could keep you informed and resolve any issues quickly. If you need anything else, please don't hesitate to reach out.
Great experience from start to finish. Superb staff .
Reply from Shannon Jones
July 13th, 2026 12:55 PM
Jeffery, I'm pleased to hear about your great experience from start to finish. It's nice to know you found the staff superb. If there's anything more I can do for you, please feel free to reach out.
Guild Mortgage - Shannon Jones has received a review with 4 star rating from Melissa B
Reply from Owner
June 29th, 2026 09:20 PM
Thank you, Melissa, for your rating. If there's anything more I can do to improve your experience, please let me know.
Shannon and her team were amazing. They always answered any questions I had and they managed to deal with me ( and that's not always easy).
Reply from Guild Mortgage - Shannon Jones
June 19th, 2026 05:37 PM
Melissa, I'm pleased to hear that you had a positive experience with me and my team. It's important to us that your questions are answered and that you feel supported throughout the process. If there's anything else you need, please don't hesitate...
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Shannon and team made the process very easy.
Reply from Guild Mortgage - Shannon Jones
June 19th, 2026 05:37 PM
Connor, thank you for your feedback. I'm pleased to hear that my team and I were able to make the process easy for you. If you need any further assistance, feel free to reach out.
Always better to work with someone that you know and that knows you. Shannon reached out early in the process and I appreciate that.
Reply from Guild Mortgage - Shannon Jones
June 5th, 2026 03:02 PM
Stephanie it was a pleasure working with you. I would love the opportunity to work together again. If I can be helpful in any way please let me know.
Very efficient and well communicated. Property closed as scheduled
Reply from Guild Mortgage - Shannon Jones
June 3rd, 2026 08:17 PM
Steve it is always great working with you. I am so happy to hear that you felt we were efficient and well communicated. I have worked to build the best team around me so I can provide excellent service to all parties involved on each transaction....
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Specialities
Financial Services
Year Started
2024
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 2576214
Disclaimer
We are licensed to do business in the states of Tennessee, Florida, Georgia, Kentucky, North Carolina, South Carolina and Virginia. (www.nmlsconsumeraccess.org/);