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Guild Mortgage - Johnson City, TN

Johnson City, TN
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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
98%
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2%
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Reviews from Web
  • R
    Richard J
    Jonesborough, TN
    Posted on February 24th, 2025 10:59 PM
    Very smooth transaction. Communication was on point! Would highly recommend.
    Reply from Shannon Jones
    February 25th, 2025 01:31 PM
    Thank you for all you do for your clients and making the loan process so smooth.
  • S
    Sheryl M
    Kingsport, TN
    Posted on February 11th, 2025 05:51 PM
    We had previously tried to purchase a house in NY. Veterans United was handling our loan. They were all glitz and no substance. they were awful and did not help us very much. ut now the Guild Mortgage team was the exact opposite and gave excellent...
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    Reply from Shannon Jones
    February 21st, 2025 05:52 PM
    Thank you so much for your kind words, Sheryl! I'm thrilled to hear that your experience with us at Guild Mortgage was a positive one. It's always our goal to provide solid advice and comprehensive support throughout the home-buying process....
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  • J
    Joseph K
    North Chesterfield, VA
    Posted on February 7th, 2025 02:30 PM
    Mei Mee @ Guild Mortgage were absolutely great to work with. Her and her team's communication, constant updates and overall joyful demeanor were crucial to our transaction after it had fallen through due to another lender that couldn't get...
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    Reply from Shannon Jones
    February 7th, 2025 02:39 PM
    Joseph, it was great working with you and your family. Mei Mee and our team appreciate you and wishing you the best for years to come.
  • E
    Elizabeth W
    Kingsport, TN
    Posted on January 6th, 2025 10:02 PM
    Shannon has a great personality and is a great lender to work with, she is knowledgable and keeps lines of communication open which is very important to me as a Real Estate Agent. My clients were very happy and so was I.
    Reply from Shannon Jones
    January 6th, 2025 10:54 PM
    I'm so grateful to hear your positive feedback, Liz. It's important to me to keep clear and open communication with all of my clients, so I'm thrilled to hear that this was appreciated. Knowing that both you and your clients were happy with...
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  • T
    Travis J
    Johnson City, TN
    Posted on February 25th, 2024 03:01 PM
    The willingness to go above and beyond to help when I needed.
    Reply from Guild Mortgage - Shannon Jones
    June 30th, 2026 03:37 PM
    Travis, I'm pleased to hear that you felt supported during the process. Going above and beyond for my clients is always my goal. If there's ever anything else I can assist you with, please don't hesitate to reach out.
  • B
    Bailie J C
    Fall Branch, TN
    Posted on January 8th, 2024 07:27 PM
    Highly recommend
    Reply from Shannon Jones
    March 6th, 2024 03:21 PM
    I'm thrilled to hear that you had a positive experience with me at Academy Mortgage, Bailie. Your recommendation means a lot. I strive to provide the best service to my clients and your feedback is a testament to this commitment. Thank you...
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  • S
    Stacie W
    Elizabethton, TN
    Posted on January 6th, 2024 02:59 PM
    Shannon Jones is what made my experience wonderful. She kept me updated on my loan process, She took care of setting up my inspections that were needed. Shannon is very sweet and she makes you feel very comfortable and secure. At closing she...
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    Reply from Shannon Jones
    March 6th, 2024 03:21 PM
    Thank you so much for your kind words, Stacie! I truly appreciate you taking the time to leave such a wonderful review. I'm delighted to hear that you had a positive experience with your loan process and felt comfortable and secure throughout....
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  • N
    Nancy C
    Fall Branch, TN
    Posted on January 6th, 2024 02:04 AM
    You very understanding with all of our questions, even if we had to ask multiple times so we could understand everything. You answered our questions even when it was late in the evening and made time to fit us in when we needed.
    Reply from Shannon Jones
    March 6th, 2024 03:21 PM
    I'm over the moon to hear such wonderful feedback, Nancy. Your 5-star rating is greatly appreciated! Here at Academy Mortgage, we aim to provide the best service and it's reassuring to know you were satisfied with the assistance provided. I'm...
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  • C
    Charles S
    Piney Flats, TN
    Posted on October 8th, 2023 01:30 PM
    Communication was a key component in this experience. All questions and concerns were addressed quickly at any time during the day.
    Reply from Shannon Jones
    March 6th, 2024 03:21 PM
    Thank you so much Chuck. I hope you and Tracey absolutely love your new home.
  • K
    Kyle C
    Maryville, TN
    Posted on August 31st, 2023 01:52 PM
    Shannon was absolutely exceptional to work with. Very professional, polite, courteous, and above all a very hard worker. I highly recommend her
    Reply from Shannon Jones
    March 6th, 2024 03:21 PM
    Thank you so much Kyle. I am so happy for you. I know you are going to love being a home owner... I am looking forward to seeing how you make the place your own.
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    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Specialities
    Financial Services

    Year Started

    2024

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 2576214
    Disclaimer
    We are licensed to do business in the states of Tennessee, Florida, Georgia, Kentucky, North Carolina, South Carolina and Virginia. (www.nmlsconsumeraccess.org/);