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Guild Mortgage - Greater Phoenix, Gilbert, AZ
Gilbert, AZ
Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and ti... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Greg is professional and is very knowledgeable. He's able to help no matter your situation.
Reply from Guild Mortgage - Greg Mattern
July 14th, 2026 02:50 PM
Melissa, I'm grateful for your kind words and pleased to know that you found my assistance helpful. It's important to me to provide professional support and knowledge regardless of the situation. Thank you for sharing your experience with Guild...
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Shannon Hienze is by far the best mortgage person I have ever dealt with! She is professional and extremely knowledgeable. Shannon goes above and beyond for every client because she genuinely cares about her clients!
No comment
Reply from Guild Mortgage - Greg Mattern
July 14th, 2026 02:50 PM
I'm sorry to see the low rating, Michele. If there's anything specific you'd like to share about your experience, please reach out to me directly. I'm here to help address any concerns you might have.
We had a wonderful experience. This was our first time refinancing so we were a little unsure of the process. All of our questions were answered In a timely manner and every time I emailed I received a response back within hours. They came...
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Second time I've used this company for a refinance. The first time was great....this last time was not. My loan is NOT the way I asked for and when I questioned the process I was told I had no choices. Very poor communication on this loan process...will...
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Great service. very receptive to questions and always avaliable.
Reply from Guild Mortgage - Greg Mattern
July 14th, 2026 02:51 PM
John, I appreciate your feedback and am happy to know you found the service great and our team receptive to your questions. It's important to me to be available and supportive throughout the process. Thank you for choosing Guild Mortgage!
From start to finish, Greg’s professionalism, compassion, and excellence was demonstrated through his open line of communication and step by step guidance, during a very stressful time. Through every barrier to we encountered, he and his team...
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Reply from Guild Mortgage - Greg Mattern
July 14th, 2026 02:50 PM
April, I appreciate your kind words and am grateful for the opportunity to assist you during such a critical time. It's nice to know that our communication and guidance helped you navigate the challenges and achieve your funding goals. Thank...
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Greg was professional, informative, and very responsive. Key attributes that I really appreciated in our refinancing. First rate support - I highly recommend him!
Reply from Guild Mortgage - Greg Mattern
July 14th, 2026 02:51 PM
Brian, I appreciate your kind words and recommendation. I'm glad to know that my professionalism, responsiveness, and support were valuable to you during your refinancing. Thank you for choosing Guild Mortgage for your needs.
Rey thank you so much for an easy process of refinancing our home Elvira and I are very satisfied and we look forward to a great Christmas. Wishing you and family a bless Christmas ????
Karen was extremely professional patient and I felt like she actually cared about me and my family throughout the entire mortgage process. I will recommend Karen to anyone I even hear thinking about a home purchase!
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About
Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and timely closing process.
Specialities
Financial Services
Year Started
2013
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS# 1197074
Disclaimer
We are licensed to do business in the states of Arizona, California, Colorado, Hawaii, Idaho, Michigan, Minnesota, Missouri, Nebraska, New Mexico, Nevada, Oklahoma, Oregon, Texas, Wisconsin and Wyoming. AZ BK#0018883; AZ BKBR# 0119516; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; NV Mortgage Company #1141; OR ML-176;