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Guild Mortgage - Ellensburg, WA

Ellensburg, WA
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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • T
    Toby W
    Ellensburg, WA
    Posted on July 11th, 2025 05:16 PM
    Great communicator and pro-active as normal (:
    Reply from Melissa Bergren
    July 21st, 2025 05:18 PM
    Thank you, Toby. I'm glad to hear that my communication and proactive approach have been consistent for you. It’s important to me that the experience feels seamless and well-managed. If there's anything else you need or if any questions pop...
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  • S
    Steve A
    Ellensburg, WA
    Posted on July 10th, 2025 06:20 PM
    Melissa and her team made my experience seamless all the way to closing. Thank you!
    Reply from Melissa Bergren
    July 20th, 2025 06:22 PM
    I'm glad to hear that your experience went smoothly all the way to closing, Steve. It means a lot to know that both my team and I could assist in making the process seamless for you. If you ever have any questions or need further assistance,...
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  • D
    Dillon L
    Ellensburg, WA
    Posted on June 29th, 2025 01:01 AM
    Melissa was not only very knowledgeable on every aspect of the process but very communicative and respectful throughout!
    Reply from Melissa Bergren
    July 9th, 2025 01:03 AM
    I'm really glad to hear that you found my knowledge and communication helpful throughout the process, Dillon. It’s important to me to make sure everything is clearly understood and to treat everyone with respect. Thank you for taking the time...
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  • N
    Nicole P
    Posted on June 27th, 2025 02:48 PM
    Melissa is a gem in the Kittitas County Lending community! She is easy to communicate with, knowledgable, and really makes a difference for my clients!
    Reply from Owner
    July 18th, 2025 09:57 PM
    Thank you so much Nicole! Working with you and your clients is the BEST! I appreciate the relationship that we have built on helping many many people buy homes and grow their wealth.
  • N
    Nicole P
    Ellensburg, WA
    Posted on June 27th, 2025 02:47 PM
    Melissa is great at communicating with clients, updating the pros, and ensuring that we have a clear path forward. I happily recommend her as one of my preferred lenders for those reasons and because she is knowledgeable about creative options,...
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    Reply from Melissa Bergren
    July 7th, 2025 02:48 PM
    I'm thrilled to hear that you had such a positive experience with my services. Ensuring clear communication and providing creative solutions are priorities for me. Thank you for your kind recommendation and trust.
  • J
    Jake D
    Posted on June 26th, 2025 07:40 PM
    Guild Mortgage - Melissa Bergren has received a review with 5 star rating from Jake D
    Reply from Owner
    July 18th, 2025 09:58 PM
    Thank you Jake! Helping you and Shelby buy your first home was so fun! You went on a journey and it had a happy ending. Glad to know you and call you a friend and client!
  • J
    Jake D
    Ellensburg, WA
    Posted on June 26th, 2025 07:40 PM
    Melissa was so informative from the very start and kept us updated regularly with what was going on and what we needed to do which took a lot of stress out of the process.
    Reply from Melissa Bergren
    July 6th, 2025 07:41 PM
    I'm thrilled to know that I could help make the process informative and stress-free for you. Keeping you updated and informed was my pleasure, and I'm grateful for your positive feedback. If you have any more questions in the future, feel free...
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  • S
    Susan H
    Allyn, WA
    Posted on June 25th, 2025 04:08 PM
    Excellent loan officer. Guild professionals online were friendly and helpful. The team was able to meet a quick closing deadline without breaking a sweat.
    Reply from Melissa Bergren
    July 5th, 2025 04:09 PM
    I'm thrilled to hear that you had such a positive experience with your loan process, Susan. Meeting your quick closing deadline smoothly and efficiently is exactly what we strive for. Thank you for recognizing the efforts of our team at Guild...
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  • L
    Laura H
    Allyn, WA
    Posted on June 25th, 2025 03:56 PM
    Melissa was fantastic She got us a solid loan at a reasonable rate in a very prompt and efficient time, and she was so positive and kind and professional at the same time
    Reply from Melissa Bergren
    July 5th, 2025 03:57 PM
    I'm thrilled to hear that you had such a positive experience with your loan process, Laura. It was a pleasure working with you, and I'm glad I could assist in securing a solid loan promptly and efficiently. Thank you for your kind words and...
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  • S
    Susan H
    Posted on June 25th, 2025 03:47 PM
    I wish that I could give her even more stars! Throughout the process Melissa Bergren was a remarkable loan officer. In addition to being a top notch professional, knowledgeable in her field, she is extraordinarily patient, kind, and efficient....
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    Reply from Owner
    July 18th, 2025 09:59 PM
    Susan- thank you so much! When people like yourself know many mortgage lenders and choose to work with me- it means so much! Glad that i could help you navigate buying a home and make it simple and stress free.
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    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Specialities
    Financial Services

    Year Started

    2024

    Time Zone

    Mountain Standard Time (MST)
    Licenses
    • NMLS# 2576073
    Disclaimer
    We are licensed to do business in the states of Washington, Alaska and Montana. Branch NMLS ID 2576073;