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Guild Mortgage - Ellensburg, WA

Ellensburg, WA
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Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
97%
4 Star
2%
3 Star
0%
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1 Star
1%
Reviews from Web
  • C
    Candace H
    Posted on June 25th, 2025 03:38 PM
    Melissa was amazing. Competent, thorough, knowledgeable, and just the nicest, most positive person to deal with. She handled everything promptly and explained it all well. She was clearly the best loan officer I have ever dealt with over the...
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    Reply from Owner
    July 18th, 2025 10:00 PM
    Thank you So MUCH Candace! Your words are meaningful to me and i appreciate the opportunity to work with you and help you with your home financing needs. I will be your forever lender and appreciate the 5 star review!
  • T
    Tara R
    Posted on June 23rd, 2025 05:17 PM
    I had an incredible experience working with Melissa! She was amazing throughout the entire process—making everything simple, clear, and stress-free. She was always responsive, attentive, and thorough, ensuring no detail was overlooked. What...
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    Reply from Owner
    July 18th, 2025 10:01 PM
    I am so glad that you were referred to me. Moving across the state is a stressful experience- I am so glad that I could make it stress-free. Thank you for the wonderful 5 star review! I try very hard to deliver customer service and loans that...
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  • B
    Brenton H
    Allyn, WA
    Posted on June 18th, 2025 12:29 PM
    Great experience
    Reply from Guild Mortgage - Melissa Bergren
    June 18th, 2025 05:29 PM
    Thank you Brenton! Sue and Candace absolutely loved working with you also! Closing 4 days early and getting them into their pretty vacation home in a fast and smooth process (From under contract to clear to close in 9 business days). Look forward...
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  • T
    Terry H
    Ellensburg, WA
    Posted on June 9th, 2025 11:11 PM
    Very prompt, professional and available. Melissa has listened to my needs and walked me thru every step. I greatly appreciate all the going the extra mile. Again thanks for everything.
    Reply from Guild Mortgage - Melissa Bergren
    June 18th, 2025 05:30 PM
    Terry- thank you so much for the 5 star review! I appreciate you and am thankful that i was able to help your home purchase be a smooth and good experience!
  • K
    Kimberlie A
    Posted on June 4th, 2025 10:05 PM
    Melissa and her team demonstrate exceptional professionalism and efficiency, thoroughly addressing all inquiries and providing comprehensive explanations about the process; having used her services twice, I will undoubtedly choose her again—thank...
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    Reply from Owner
    June 4th, 2025 10:32 PM
    Thank you Kimberlie for being a repeat client. Always a joy to work with you and assist you. I appreciate the great 5 star review!
  • C
    Christi R
    Posted on May 20th, 2025 04:01 PM
    Guild Mortgage - Melissa Bergren has received a review with 5 star rating from Christi R
    Reply from Owner
    June 4th, 2025 10:30 PM
    Thank you Christi for the 5 star review! I am super excited for you and Tim and all the enjoyment you will have at your new property. Thank you for the opportunity to assist you in buying your 1st home!
  • C
    Christi C
    Yakima, WA
    Posted on May 20th, 2025 04:01 PM
    Melissa was able to get us approved when no one else had been able to. I had given up on trying to own a home but she worked her tail off to help us!
    Reply from Melissa Bergren
    May 30th, 2025 04:11 PM
    I'm thrilled to hear that we could assist you in achieving your dream of homeownership. It was a pleasure working hard to secure your approval, and I deeply appreciate your kind words. Thank you for choosing Guild Mortgage!
  • T
    Taryn M
    Yakima, WA
    Posted on May 19th, 2025 08:42 PM
    Melissa was wonderful to work with!
    Reply from Melissa Bergren
    May 29th, 2025 08:45 PM
    I'm thrilled to hear that you had a wonderful experience working with me, Taryn. It was a pleasure assisting you with your purchase loan at Guild Mortgage. Thank you for your kind words!
  • J
    Jordyn C
    Posted on May 14th, 2025 12:03 AM
    My husband and I were feeling very overwhelmed with the house buying process until we met Melissa! From day one she has answered every question we have had, made sure we felt comfortable, and made us feel like not only a client but a friend...
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    Reply from Owner
    May 14th, 2025 04:31 AM
    Thank you so much Jordyn for the great review! So incredibly excited that I got to help you and your family buy your dream house! And it’s been a fast and smooth process. Thank you again !
  • P
    Pam B
    Posted on April 1st, 2025 08:46 PM
    She is very knowledgeable and very pleasant to work with!
    Reply from Owner
    April 18th, 2025 04:45 PM
    Thank you Pam! It was such a pleasure to work with you and Scott - and now to call you a friend and a client. :)
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    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Specialities
    Financial Services

    Year Started

    2024

    Time Zone

    Mountain Standard Time (MST)
    Licenses
    • NMLS# 2576073
    Disclaimer
    We are licensed to do business in the states of Washington, Alaska and Montana. Branch NMLS ID 2576073;