Guild Mortgage - Downtown Salem's Cover Image

Guild Mortgage - Downtown Salem, OR

Salem, OR

4.91

(392)

Mortgage

Contact Info

(503) 930-3188

Salem, OR

https://branches.guildmortgage.com/or/salem/salem-488.html

Location & Business Hours

Business Hours

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

Sat

closed

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4.91

(392)

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Jessica and her team are all stars, saw us through the mortgage process with patience and proficiency. Thanks!

Reply from Owner

August 23rd, 2024 09:05 PM

I'm so glad to hear that you found our service proficient and patient, Shawn. Your feedback is so valuable to us at Guild Mortgage. The team and I strive to provide a stellar mortgage process experience for our clients, and your kind words...

Great service!

Reply from Owner

August 23rd, 2024 09:05 PM

I'm thrilled to hear you had such a positive experience, Scott! It's always my aim to offer great service and I'm glad I hit the mark for you. Thanks for choosing Guild Mortgage and for taking the time to leave such a generous rating. Let me...

Great service from start to finish during the entire process.

Reply from Owner

August 23rd, 2024 09:05 PM

Thank you so much for your feedback, Hector. I'm thrilled to hear that you were satisfied with the service from start to finish during your experience with Guild Mortgage. It was a pleasure working with you and your satisfaction is my top priority....

Great service from start to finish! Communication on point from the entire team.

Reply from Jessica McNeely

July 27th, 2024 10:33 PM

I'm truly humbled by your kind words and stellar rating, Hector! It's always a pleasure to provide top-notch service, especially when it comes to something as important as a purchase loan. I'm thrilled to hear that you appreciated our communication...

Jessica McNeely was so helpful and always accessible with all our questions. Made the process so much easier and explained it all to us along the way. Will deffinatly be recommending her to others looking for Mortgage help or refinancing.

Reply from Jessica McNeely

July 26th, 2024 09:15 PM

Hi Patricia! Thank you so much for the stellar rating and for taking the time to share your experience. I'm glad to hear that you found the process easier and that everything was explained clearly. It was a pleasure helping you with your purchase,...

Underwriting stuff couldn’t help it

Reply from Jessica McNeely

August 23rd, 2024 09:06 PM

I appreciate your feedback, Horacio. It's clear that the underwriting process caused some challenges, and for that, I apologize. At Guild Mortgage, we're always working to streamline our services, including underwriting. Despite this, I'm glad...

Jessica worked with us for years; preparing to buy, trying to buy and not getting the right fit, waiting and finally purchasing! It was a long process with a lot of questions from me and Jessica was on it! She would find time in her schedule...

Reply from Owner

August 23rd, 2024 09:06 PM

I'm thrilled to hear that you had such a positive experience, Evan. Buying a home can certainly be a long and sometimes challenging journey, and I'm glad I was able to provide you with the necessary guidance and support throughout the process....

Jessica work with us for years; preparing to buy, trying to buy and not getting the right fit, waiting and finally purchasing! It was a long process with a lot of questions from me and Jessica was on it! She would find time in her schedule...

Reply from Jessica McNeely

July 26th, 2024 01:31 PM

Hi Evan, it warms my heart to hear about your positive experience. Your journey to homeownership was indeed a long one, but your patience and perseverance truly paid off. I'm thrilled that I was able to guide you through this process and provide...

Thank you!

Reply from Jessica McNeely

July 25th, 2024 05:15 PM

I'm thrilled to hear that your experience with Guild Mortgage was a positive one, Stephen! Your satisfaction is our utmost priority and it's fantastic to know we've lived up to that. Should you need any further assistance in the future, don't...

Because of Jessica and her team informed me all the way through the process.

Reply from Jessica McNeely

July 22nd, 2024 10:50 PM

I'm thrilled to hear that you had a positive experience with us, Scott! Keeping you informed and guided throughout the loan process is our number one priority at Guild Mortgage. Your feedback means a lot, and I am glad we could assist with...

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Specialities

Financial Services

Year Started

2024

Time Zone

Pacific Standard Time (PST)

Licenses

NMLS# 2576291

Disclaimer

We are licensed to do business in the state of Oregon. OR ML-176;