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Guild Mortgage - Downtown Salem, OR

Salem, OR

4.91

(392)

Mortgage

Contact Info

(503) 930-3188

Salem, OR

https://branches.guildmortgage.com/or/salem/salem-488.html

Location & Business Hours

Business Hours

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

Sat

closed

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4.91

(392)

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I want to express my heartfelt appreciation for Jessica and her exceptional support during my recent work relocation. Moving to a new area and purchasing a home could have been an overwhelming challenge, but she transformed the process into...

Reply from Owner

October 16th, 2024 04:34 PM

Thank you so much for your kind words, Sonia. I'm overwhelmed by your positive feedback! I strive to turn what can be a stressful process into a smooth and enjoyable journey, so I am thrilled to hear that your experience was exactly that. Your...

I'm incredibly appreciative of her constant availability and kindness. She always took my calls immediately and made sure I felt comfortable every step of the way. She's simply the best!

Reply from Jessica McNeely

September 24th, 2024 03:23 PM

Thank you, Sonia, for taking the time to leave such a glowing review. I'm thrilled to hear that you felt comfortable throughout the process and that my availability made a difference. It was a genuine pleasure assisting you with your purchase....

Jessica knows everything about your loan and keeps you informed throughout the whole transaction.

Reply from Jessica McNeely

September 16th, 2024 08:07 PM

I'm delighted to hear that you had a positive experience with me at Guild Mortgage, Dennis. I always strive to keep my clients informed and knowledgeable about their loan process, so it's great to know I accomplished that with you. Thank you...

Jessica was available to answer all questions throughout the home buying process and was ready and willing to make changes to or work on our loan rapidly at our request.

Reply from Owner

September 11th, 2024 05:44 PM

I'm so glad to hear that you had a positive experience, Hayden! It was my pleasure to guide you through the home buying process and ensure all your questions were answered. At Guild Mortgage, we always want our clients to feel well informed...

Jessica helped explain details of the home buying process that we were unfamiliar with and reassured us when we had concerns and questions.

Reply from Jessica McNeely

September 5th, 2024 02:26 AM

Hayden, I am thrilled to hear that you found our interactions helpful during your home buying process. It's always my goal at Guild Mortgage to make the process as smooth and understandable as possible. I appreciate your positive feedback and...

Although my transaction was unusual, the government was involved, Jessica jumped in with both feet and treated it like it was just like any other loan. She did an excellent job communicating with everyone involved and brought it all together...

Reply from Jessica McNeely

September 4th, 2024 02:10 PM

I'm so glad to hear that you were satisfied with the process, Kristina. Your transaction might have been unusual, but it was our priority to ensure everything was handled smoothly and efficiently. Communication is key in these situations, and...

With Jessica, we always have a GREAT experience. She does a fantastic job during every step of the process. Her skills with customer service is unsurpassed. We will continue working with Jessica for our future loan needs and continue sending...

Reply from Jessica McNeely

August 23rd, 2024 08:19 PM

Hi Steve,Wow, thank you for the glowing review! I'm thrilled to hear that you had a great experience working with me on your refinance. Your feedback on my customer service skills is much appreciated. It's always a pleasure assisting you and...

Jessica was exceptional, she was very pleasant to work with and we were always up to date and everything went smoothly and quickly.

Reply from Jessica McNeely

August 23rd, 2024 08:20 PM

I'm thrilled to hear you had such a positive experience refinancing with me at Guild Mortgage, Arina! Your kind words and the 5-star rating mean a lot. I'm glad to know that you appreciated my efforts to keep you updated and ensure everything...

good communication. follow timeline. closing on time

Reply from Jessica McNeely

August 23rd, 2024 09:05 PM

Thank you for your kind words and for taking the time to share your experience, Crystal! Communication is key in our line of work at Guild Mortgage, and I'm thrilled your purchase went smoothly and on schedule. I strive to keep my clients involved...

We were well informed throughout the process . Thanks again

Reply from Jessica McNeely

August 12th, 2024 03:00 PM

Hi Joe, I'm thrilled to hear that you had a positive experience with us at Guild Mortgage! Keeping you well-informed throughout the process is something I strive for, and I'm glad you found that to be the case. Thanks for leaving such a wonderful...

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Specialities

Financial Services

Year Started

2024

Time Zone

Pacific Standard Time (PST)

Licenses

NMLS# 2576291

Disclaimer

We are licensed to do business in the state of Oregon. OR ML-176;