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Guild Mortgage - Birmingham, Mountain Brook, AL
Mountain Brook, AL
Hi! Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Lack of attentiveness, guidance, and especially follow-up by officers and assistants. Guild mortgage did not reject risky Appraisor for price gouging. Underwriters were a problem to closing with frivolous challenges and requests. It was very...
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Reply from Guild Mortgage - Michael Meyer
July 13th, 2026 02:41 PM
We are sorry that you had this experience and thank you for sharing this concern. We've taken note of your feedback and are committed to resolving this matter promptly. Our team will contact you soon to address this. Your satisfaction is important...
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Everything was great and wonderful I can't complain love you guys thanks a lot
Reply from Drew Bledsoe
July 13th, 2026 01:39 PM
John, I appreciate your kind words. I'm pleased to hear that everything went well for you. If there's anything else I can assist with, please let me know.
Ease of doing the transaction
Guild Mortgage - Casey Parsons has received a review with 5 star rating from Brittany R
Casey explained everything to me and told me all the steps that needed to be taken . Great communication.
Reply from Casey Parsons
July 13th, 2026 01:08 PM
I'm grateful for your feedback, Brittany. It's good to know that my explanations and communication were helpful throughout the process. If you have any more questions or need further assistance, feel free to reach out.
Guild Mortgage - Cierra Davis has received a review with 5 star rating from Kevin H
Made the whole process easy and very responsive.
Reply from Guild Mortgage - Cierra Davis
July 13th, 2026 01:06 PM
Kevin, I'm pleased to know that you found the process easy and appreciated my responsiveness. If there's anything else you need, feel free to reach out.
He took all my calls,and treated me with respect
Casey's friendly, nice and beautiful smile answer all our questions correctly helped us through the whole process Mr. Cotton
Reply from Casey Parsons
July 13th, 2026 04:14 PM
I'm pleased to hear that my friendly approach and clear answers were helpful to you throughout the process, Lisa. Your kind words about my smile are appreciated. If you have any more questions or need further assistance, feel free to reach...
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Casey was always prompt to respond, and she did a great job at keeping me informed of her clients' progress. It was a great experience.
Reply from Casey Parsons
July 13th, 2026 07:52 PM
I'm glad to hear that you had a great experience, Stephanie. Keeping you informed and responding promptly is important to me. If there's anything else I can assist you with, please let me know.
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About
Hi! Welcome to Guild Mortgage Company. With access to a wide variety of home loan products, we'll be able to help you find the mortgage that best fits your dreams and budget. We will work with you every step of the way to ensure a smooth and timely closing process.
Specialities
Financial Services
Year Started
2016
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1566460
Disclaimer
We are licensed to do business in the states of Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, Oklahoma, Tennessee and Texas. Licensed by the Mississippi Department of Banking and Consumer Finance;