Ruoff Mortgage - Greensburg, IN
Greensburg, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Answered all questions in a timely manner. Received our documents through Loan Butler and was easily able to complete items needed. Friendly servic. knowledgeable and helpful.
Reply from Gene Cooney
January 14th, 2026 01:25 PM
I'm glad to hear that the process was smooth and efficient for you, Jeff. It's always my goal to provide timely answers and ensure that tools like Loan Butler help make things easier. Your feedback about my service and knowledge is truly appreciated....
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They took the time to explain every step, kept me informed, and worked diligently to ensure everything stayed on track.
Reply from Gene Cooney
January 13th, 2026 04:20 PM
I'm glad to hear that you felt well-informed and supported throughout the process, Louinic. Ensuring that everything stays on track while keeping you updated is always a priority for me. If you have any other questions or need further assistance,...
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Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Mandy Z
Reply from Owner
December 29th, 2025 07:14 PM
Thank you for the kind review!! Enjoy your new home and let me know if you ever need anything!! Happy New Year!!
Everything worked out successfully
Reply from Gene Cooney
December 29th, 2025 07:14 PM
We’re glad to hear that everything went successfully, Amanda. If you need any more assistance or have further questions, feel free to reach out to us.
Overall good experienc. Thank you.
Reply from Gene Cooney
December 29th, 2025 07:15 PM
Your feedback is important to us, and pleased everything went well. Should you need any more assistance or information, please don't hesitate to reach out.
Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Cassandra H
Reply from Owner
December 29th, 2025 07:16 PM
Thank you so much for the kind review!! It was my absolute pleasure working with you and getting you into your new home before CHRISTMAS, to enjoy with your family!!! Have a Happy New Year and let me know if you ever need anything!!
Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Elias W
Reply from Owner
December 29th, 2025 07:17 PM
Thank you so much for the kind review and enjoy your new HOME!!! If you ever need anything, please feel free to reach out!!!
Very good and clear communication letting me know the status of the loan, and any next steps for me. Gene was incr helpful in getting my loan pushed thru
Reply from Gene Cooney
December 29th, 2025 07:18 PM
Keeping clients informed every step of the way is important to me, and it's reassuring to know that you felt supported. If you need any further assistance or have questions in the future, please don't hesitate to reach out. Thank you for the...
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Gene n Lori were very eger to help they made what I thought was gonna be a long painful process very easy and relaxing. They were amazing
Reply from Gene Cooney
December 29th, 2025 07:19 PM
I am pleased to hear Lori and I were able to make your process easy and relaxing. It's our goal to ensure a smooth experience for our clients. If you have any more feedback or need further assistance, feel free to reach out to us anytime.
Very rude and pressured. Not good at giving details through each step.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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