Ruoff Mortgage - Greensburg, IN
Greensburg, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Was quick to answer any questions I had and kept me well informed and updated me about any detail that came up.
Reply from Gene Cooney
December 18th, 2025 03:23 PM
Thank you for the kind review, looks like the only lower star was for the online application, what can we do to make it better for future borrowers?
Enjoy your home and please let me know if you need anything at all!!
Working with Gene as my Loan Officer has been an outstanding experience from start to finish. Gene is consistently informative, taking the time to clearly explain every step of the process in a way that is easy to understand. His knowledge...
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Reply from Gene Cooney
December 19th, 2025 05:15 PM
Thank you for sharing your experience, Joseph. I’m truly pleased to know that you found the loan process clear and well-managed. It's important to me that every step is easy to understand and that you feel confident throughout the process....
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Gene was great!
Reply from Gene Cooney
December 16th, 2025 09:54 PM
I appreciate your kind words, Molie. It's gratifying to know you had a positive experience. If you have any further questions or need assistance, don't hesitate to reach out.
Excellent experience
Reply from Gene Cooney
December 12th, 2025 04:24 PM
I'm grateful for your feedback, Jacob. It's rewarding to know you had an excellent experience. If there's anything further you need or any questions arise, please feel free to get in touch.
Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Angela G
Reply from Owner
May 6th, 2026 02:34 PM
Angela, thank you for the positive rating. We appreciate your support and are glad to hear that you had a great experience with Gene at Ruoff Mortgage.
The entire process was super easy!
Reply from Gene Cooney
December 10th, 2025 07:35 PM
It's great to know that the process was straightforward for you, Garrick. Making things easy and clear is always my goal. If you have any more questions or need further assistance, feel free to reach out at any time.
Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Aaron B
Reply from Owner
May 6th, 2026 02:34 PM
Angela, thank you for the positive rating. We appreciate your support and are glad to hear that you had a great experience with Gene at Ruoff Mortgage.
The amount of communication and willingness to answer questions.
Reply from Gene Cooney
December 6th, 2025 06:31 PM
I'm pleased to know that you valued the communication and felt comfortable reaching out with questions, Aaron. It's important to me that clients feel informed and supported throughout the process. Should you have any further questions or need...
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Gene Cooney was extremely efficient on handling all our questions, paperwork calls and text i still can't believe how painless he made the mortgage process.
Reply from Owner
May 6th, 2026 02:34 PM
Anthony, we appreciate your kind feedback about Gene's efficiency in handling your mortgage process. It's great to know that everything felt painless for you. Thank you for choosing Ruoff Mortgage!
Working with Gene from start to finish was amazing. He explained every question I had along the way and always had time for me even if it was out of normal office hours. 10 out of 10 am already recommending him to others.
Reply from Gene Cooney
November 30th, 2025 05:29 PM
I appreciate your kind words and recommendation, Barbara. I'm glad I could assist you throughout the process and answer your questions, regardless of the time. If there's anything else you need or any future inquiries, don't hesitate to reach...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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