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Ruoff Mortgage - Greencastle, IN

Greencastle, IN

4.93

(827)

Mortgage

Mortgage Loan Officer

Contact Info

(765) 301-9600

Greencastle, IN

https://www.ruoff.com/lending-centers/greencastle

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.93

(827)

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5 Star

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Justin Campbell and Ruoff Mortgage have been a great help in trying to secure mortgage financing for my wife and I who are soon exiting bankruptcy caused by health insurance costs. Justin has verified we still have a credit score in the mortgage...

Ruoff Mortgage - Greencastle has received a review with 1 star rating from Allison D

Reply from Owner

July 8th, 2021 07:04 PM

Thank you for your feedback and please know that we at Ruoff take your rating seriously. And we apologize that you found your experience anything less than completely satisfying. The Branch Manager brought this review to your loan officer's...

James was incredibly unprofessional in both response and action. Due to our realtor suggesting them we lost a month of the process and several homes we had wanted to look into.(James and that realtor both have side by side billboards in town...

Reply from Owner

July 8th, 2021 06:56 PM

On behalf of Ruoff Mortgage, we apologize that we did not meet your expectations for timeliness and professionalism. The Branch Manager brought this review to your loan officer's attention. Any process or training deficiencies that we identify...

I have worked with Ruoff as a customer and as a realtor. I would recommend them highly for their quality and service.

Pull up a chair and let me tell you all about this place. Ok maybe not now but I could. 10 out of 5 stars easily! Excellent, professional, simple, cordial etc etc etc. SKIP THE BANK and go here! For god sake don't go online, scams and spam...

I've served our community as a Realtor since 2005 and from the start Cindy Mattox is at the top of my list of who I recommend for a home mortgage. I've never been disappointed in her level of communication and efficency to take care of both...

I can't thank these ladies enough. We had a few unusual circumstances come up, they helped us through them and were there to answer any questions that we had without ever making us feel like a burden.We can't thank Ashley and Mandy enough!!...

Just Refinance my house with Ruoff mortgage in Greencastle Mandy Harris and Ashley Mattox made it such an easy deal pleasure to work with both of them

Ashley is great to deal with!

Very friendly and supportive through the entire process.

771–780 of 827

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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