

Ruoff Mortgage - Greencastle, IN
Greencastle, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Cindy was very responsive and asked questions when needed to guide me through the process. In the end, a thorough application process resulted in a good mortgage.
Reply from Owner
March 14th, 2024 12:00 AM
Thank you, Gary, for the five-star review. I greatly appreciate your support. Cindy
They are so helpful and make the experience very easy and stress free not to mention timely. Its the way to go.
I have been working with Ashley Mattox for just about three years now. Started out when i first build my home, a refinance and now the purchase of another home. Each process she has explained all the information very well and for me to understand....
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Reply from Owner
February 10th, 2022 10:10 PM
Hello, Levi. We appreciate you taking the time to share your experience and provide your recommendation of Ashley and the Ruoff Mortgage team. Thank you!
Ashley Mattox at Ruoff is amazing to work with. She made our refinance process go smoothly and answered our million questions immediately every time. We would recommend her to everyone we know and have done so already. If we ever need anything...
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Reply from Owner
February 16th, 2022 05:18 PM
Hello, Chris. We appreciate you taking the time to share your experience and provide your recommendation of of Ashley and the Ruoff Mortgage team. Thank you!
She was great! Super organized, fast, friendly, and worked really hard to get me a great rate. She worked with us on weekends and odd hours and just really did everything she could to make the process easy. Couldn't be happier!
Reply from Cynthia Mattox
March 14th, 2024 02:25 PM
Thank you for the kind words and five-star review; both are appreciated. I hope you are doing well.
She was great! Super organized, fast, friendly, and worked really hard to get me a great rate. She worked with us on weekends and odd hours and just really did everything she could to make the process easy. Couldn't be happier!
Reply from Owner
March 14th, 2024 12:00 AM
Thank you for the kind words and five-star review; both are appreciated. I hope you are doing well.
Cinthia and her staff at Rouff Mortgage are tenacious and focused on meeting ALL OF YOU NEEDS in a timely manner! They will jump thru hoops to get things done while always being very professional.
Reply from Cynthia Mattox
March 14th, 2024 02:26 PM
Thank you, Bill. We are honored to have helped you. Thank you for your beautiful words and five-star review. I hope you are doing well. Cindy
Ms. Mattox and her team were able to help me through the process is a very tight window. She's a champ. She reached out to be at odd hours with updates and advice.
Reply from Cynthia Mattox
March 14th, 2024 02:27 PM
Hello Brad. I hope you are doing well. Thank you for the great review and 5-stars!
My experience with Cindy Mattox and Tina Love was nothing short of the greatest customer service I've ever experienced. They helped me purchase a 2nd home and the process was as easy as 1, 2, 3. Thank you Cindy and Tina!
Reply from Owner
February 2nd, 2022 02:55 PM
Hi, James. We appreciate the rating and are glad we could provide you with a positive experience!
Cindy Mattox is #1 in my book for customer service. Working with her on my new home purchase was as easy as 1, 2, 3.
She is super!! If you need quick professional and convenient results, see Cindy Mattox! She will not let you down.
Reply from Cynthia Mattox
March 14th, 2024 02:28 PM
Hi James. Thanks for the nice review...I hope you are doing well. I'm always here when needed.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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