

Ruoff Mortgage - Greencastle, IN
Greencastle, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
The entire process went pretty quickly and smooth.
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 5th, 2024 06:15 PM
Hi Kyle.
I appreciate your review, and kind words. I'll be watching the rate market this year and will reach out with any rate improvement opportunities. I hope you are doing well, and please know I'm here when needed. Cindy
This is fastest and most enjoyable experience I have had is purchasing a home. Cynthia was a joy to work with. She had patience in answering my questions.
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 5th, 2024 06:16 PM
Ron!
I appreciate your review, and kind words. I'll be watching the rate market this year and will reach out with any rate improvement opportunities. I hope you are doing well, and please know I'm here when needed. Cindy
they did a great job in getting us through the application process, and also the procedure involved after being approved for the loan, they were very helpful...
Reply from Owner
January 25th, 2023 04:13 PM
Hi Benjamin. Thank you for taking the time to post this. We are happy to hear you had a efficient and helpful experience.
Cynthia and her team helped me purchase a property in another state. The entire process was seamless and went through without a hitch. I highly recommend her.
Reply from Owner
March 14th, 2024 12:00 AM
Hello... As you can tell, I'm a little behind on responding to Zillow reviews; however, that does not make them less important to me. Your five-star review is appreciated. I hope you are doing well. Cindy
Made process as painless of an experience as possible. Like the online experience.
Reply from Owner
October 17th, 2022 01:28 PM
Hi, Gary. Thank you very much for your rating! We are glad you had a pleasant experience.
Mandy Harris, Ruoff Mortgage has received a review with 5 star rating from Grant H
Reply from Mandy Harris, Ruoff Mortgage
February 25th, 2025 02:07 PM
Hi, Grant. Thank you very much for your rating! We are glad you had a pleasant experience.
Jeff and everyone else at Ruoff is simply top notch. My home buying experience was smooth and simple. They walked me through every part, answered all my questions, and every person they recommend was simply amazing. I will for sure use them...
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Reply from Owner
October 17th, 2022 01:37 PM
Hello, Dakotah. We appreciate you taking the time to share your experience and provide your recommendation of Jeff and the Ruoff Mortgage team. Thank you!
Jeff was amazing to work with! As a first time homebuyer, I felt confident that I could ask any questions and he would breakdown the entire process of buying a home. He was super responsive to messages and followed up often. I am very grateful...
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Reply from Owner
September 22nd, 2022 12:00 AM
Hi, Quinci. Having the best experience is what we want for all of our customers but especially for our first-time homebuyers! Thank you for putting your trust in Jeff and Ruoff Mortgage.
They were thorough, informative, patient and all around easy to work with. Cynthia made my life and purchase experience basically stress-free!
Thank you!
Reply from Owner
September 22nd, 2022 12:00 AM
Borrower satisfaction is a top priority at Ruoff Mortgage and we are so glad to hear that you had a great experience with us!
Ashley Mattox at Ruoff in Greencastle is by far the best loan officer I’ve ever dealt with. Informative. Knowledgeable. Patient. Her dedication to responsive answers and advice that best fits your situation are unmatched. If you’re in the market...
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Reply from Owner
September 22nd, 2022 12:00 AM
Hi, Tabitha. We appreciate the rating and are glad Ruoff Mortgage and Ashley Mattox could provide you with a positive experience!
671–680 of 827
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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