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Ruoff Mortgage - Greencastle in Greencastle, IN

Ruoff Mortgage - Greencastle, IN

Greencastle, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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5 Star
96%
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3%
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Reviews from Web
  • for
    Cynthia Mattox, Ruoff Mortgage
    API
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    Kyle S
    Posted on March 3rd, 2023 07:52 AM
    The entire process went pretty quickly and smooth.
    Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
    March 5th, 2024 06:15 PM
    Hi Kyle. I appreciate your review, and kind words. I'll be watching the rate market this year and will reach out with any rate improvement opportunities. I hope you are doing well, and please know I'm here when needed. Cindy
  • for
    Cynthia Mattox, Ruoff Mortgage
    API
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    Ron C
    Posted on January 31st, 2023 11:21 AM
    This is fastest and most enjoyable experience I have had is purchasing a home. Cynthia was a joy to work with. She had patience in answering my questions.
    Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
    March 5th, 2024 06:16 PM
    Ron! I appreciate your review, and kind words. I'll be watching the rate market this year and will reach out with any rate improvement opportunities. I hope you are doing well, and please know I'm here when needed. Cindy
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    Ruoff Mortgage - Greencastle
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    Benjamin R
    Posted on January 25th, 2023 02:22 PM
    they did a great job in getting us through the application process, and also the procedure involved after being approved for the loan, they were very helpful...
    Reply from Owner
    January 25th, 2023 04:13 PM
    Hi Benjamin. Thank you for taking the time to post this. We are happy to hear you had a efficient and helpful experience.
  • for
    Cynthia Mattox, Ruoff Mortgage
    Zillow
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    Bob44488
    Greencastle, IN
    Posted on January 4th, 2023 12:00 AM
    Cynthia and her team helped me purchase a property in another state. The entire process was seamless and went through without a hitch. I highly recommend her.
    Reply from Owner
    March 14th, 2024 12:00 AM
    Hello... As you can tell, I'm a little behind on responding to Zillow reviews; however, that does not make them less important to me. Your five-star review is appreciated. I hope you are doing well. Cindy
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    Ruoff Mortgage - Greencastle
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    Gary L
    Posted on October 17th, 2022 12:24 PM
    Made process as painless of an experience as possible. Like the online experience.
    Reply from Owner
    October 17th, 2022 01:28 PM
    Hi, Gary. Thank you very much for your rating! We are glad you had a pleasant experience.
  • G
    Grant H
    Posted on October 14th, 2022 03:49 PM
    Mandy Harris, Ruoff Mortgage has received a review with 5 star rating from Grant H
    Reply from Mandy Harris, Ruoff Mortgage
    February 25th, 2025 02:07 PM
    Hi, Grant. Thank you very much for your rating! We are glad you had a pleasant experience.
  • for
    Ruoff Mortgage - Greencastle
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    Dakotah S
    Posted on October 14th, 2022 01:53 PM
    Jeff and everyone else at Ruoff is simply top notch. My home buying experience was smooth and simple. They walked me through every part, answered all my questions, and every person they recommend was simply amazing. I will for sure use them...
    read more
    Reply from Owner
    October 17th, 2022 01:37 PM
    Hello, Dakotah. We appreciate you taking the time to share your experience and provide your recommendation of Jeff and the Ruoff Mortgage team. Thank you!
  • for
    Ruoff Mortgage - Greencastle
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    Quinci M
    Posted on September 22nd, 2022 12:00 AM
    Jeff was amazing to work with! As a first time homebuyer, I felt confident that I could ask any questions and he would breakdown the entire process of buying a home. He was super responsive to messages and followed up often. I am very grateful...
    read more
    Reply from Owner
    September 22nd, 2022 12:00 AM
    Hi, Quinci. Having the best experience is what we want for all of our customers but especially for our first-time homebuyers! Thank you for putting your trust in Jeff and Ruoff Mortgage.
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    Ruoff Mortgage - Greencastle
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    Morrison D
    Posted on September 22nd, 2022 12:00 AM
    They were thorough, informative, patient and all around easy to work with. Cynthia made my life and purchase experience basically stress-free! Thank you!
    Reply from Owner
    September 22nd, 2022 12:00 AM
    Borrower satisfaction is a top priority at Ruoff Mortgage and we are so glad to hear that you had a great experience with us!
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    Ruoff Mortgage - Greencastle
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    Tabitha W
    Posted on September 22nd, 2022 12:00 AM
    Ashley Mattox at Ruoff in Greencastle is by far the best loan officer I’ve ever dealt with. Informative. Knowledgeable. Patient. Her dedication to responsive answers and advice that best fits your situation are unmatched. If you’re in the market...
    read more
    Reply from Owner
    September 22nd, 2022 12:00 AM
    Hi, Tabitha. We appreciate the rating and are glad Ruoff Mortgage and Ashley Mattox could provide you with a positive experience!
  • 671–680 of 827
    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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