

Ruoff Mortgage - Greencastle, IN
Greencastle, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Jeff Mattox, Ruoff Mortgage has received a review with 5 star rating from Marlene R
Very easy to work with and a hassle free experience.
Reply from Owner
January 29th, 2025 12:00 AM
I'm thrilled to hear that your experience was smooth and hassle-free, J. Your satisfaction is my top priority, so it's wonderful to see that reflected in your review. Please don't hesitate to reach out if you need anything in the future. Thank...
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Always great working with Cynthia
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 5th, 2024 02:23 PM
Thank you, Jared. I always enjoy working with you guys, and appreciate your loyalty to me as your mortgage lender. I'll be here when needed again. Cindy
Jeff was great to work with! He was very knowledgeable, always quick to respond, kept me informed through every step and always made sure I was comfortable with the process. He went above and beyond. Thank you, Jeff!
Jeff was great to work with! He was very knowledgeable, always quick to respond, kept me informed through every step and always made sure I was comfortable with the process. He went above and beyond. Thank you, Jeff!
The whole process was much easier and quicker than I anticipated. I relied on Cindy Mattox throughout the process and boy, did she deliver! She and Tina Love were great to work with!
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 5th, 2024 02:24 PM
Thank you so much, Tara, for the glowing review and the 5-star rating! I'm thrilled to hear that I was able to make the mortgage process easier and quicker for you. Both Tina Love and I enjoyed working with you. It's always our goal at Ruoff...
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Mostly how Cyntia Mattox went above and beyond to help us throughout the entire process. Thank you Cynthia!
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 5th, 2024 02:25 PM
I'm so glad I could help, and appreciate your five-star review. You were a pleasure to work with.
Everything went smooth with jeff. Will definitely use him again in the future if need b
Jeff patiently and promptly responded to all of my questions. When I expressed concern or need for clarification, I felt heard and understood. The one time I needed to drop off documents at the office, Tina was friendly and helpful. Based on...
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I know it seems as if I clicked through and just clicked all 5 stars but that is no exaggeration. I cannot be happier with experience and my loan officer. She was so great and helpful with ALL of my questions, even when they didn't pertain...
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Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 5th, 2024 02:26 PM
Hi Gavin...you can always click trough when giving me a 5 star review...I greatly appreciate your kind words, they mean a lot to me and my team. I'm here to help when needed in the future. Cindy
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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