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Ruoff Mortgage - Greencastle, IN

Greencastle, IN

4.93

(827)

Mortgage

Mortgage Loan Officer

Contact Info

(765) 301-9600

Greencastle, IN

https://www.ruoff.com/lending-centers/greencastle

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.93

(827)

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5 Star

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Ashley and Mandy were there for me every step of the way through a rather complex home buying and selling process. Ashley is licensed in Texas, which was great as I was moving there from Indiana. I'm grateful for all of their help and guidance...

Reply from Ashley Mattox, Ruoff Mortgage

July 20th, 2026 12:31 PM

Thank you so much for your thoughtful review! It was truly a pleasure helping you through both the sale of your Indiana home and the purchase of your new home in Texas. We know that buying and selling at the same time can be a complex process,...

Mandy was fantastic to work with from start to finish. Our process included a lot of complications and some setbacks, but she was quick to help us with research and make sure that we were making an informed decision. She was on top of it when...

Reply from Mandy Harris

July 22nd, 2026 01:56 PM

Kassidy, I'm very grateful for your kind words. Navigating complications and setbacks can be challenging, so I'm pleased I could assist with research and ensure you were informed throughout the process. It's wonderful to know that my efforts...

Mandy was awesome our process was complicated for us not realizing all the documentation we needed for it but you could not have asked for a better loan officer than Mandy when it came to her thouroug explaining things and be very patient with...

Reply from Mandy Harris, Ruoff Mortgage

August 12th, 2026 04:58 PM

Blaine, I appreciate your kind words and am glad I could help guide you through the process. It's nice to know that my explanations and patience made a difference for you. Thank you for such a generous compliment!

Ashley worked really hard for us to get approved. We appricated all her hard work!

Reply from Ashley Mattox, Ruoff Mortgage

July 6th, 2026 03:20 PM

Thank you so much for your kind words! It truly means a lot. It was a pleasure helping you through the process, and I'm so glad we were able to get you to the finish line. Thank you for trusting me with your home financing, and congratulations...

Both Ashley and Mandy provided prompt and thorough feedback from questions I had about the mortgage and underwrititng. I appreaciate their kind and polite approach throughout this process. Thank you!

Reply from Ashley Mattox

July 6th, 2026 03:21 PM

Thank you so much for your thoughtful review! It was truly our pleasure to help you through the process. We're so glad we could answer your questions and make everything as smooth and stress-free as possible. Your kind words about both Mandy...

Amazing and efficient team at Ruoff who prioritized transparency and communication throughout the entire process!

Reply from Owner

July 6th, 2026 03:21 PM

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. Providing transparent communication and making the mortgage process as smooth and efficient as possible is always our goal. It was a pleasure...

The entire Ruoff team was amazing, professional and a pleasure to work with. My wife and I were very impressed and glad we chose to go with Ruoff.

Reply from Ashley Mattox, Ruoff Mortgage

June 22nd, 2026 12:40 PM

Thank you so much for the kind words! It was truly our pleasure to assist you and your wife throughout the home financing process. We know purchasing a home is a major milestone, and we're honored that you trusted our team to help guide you...

Communication was fantastic always letting us know what was received or what was needed. Keeping us informed if steps and what would be next. Great experience!

Reply from Ashley Mattox

June 22nd, 2026 12:41 PM

Thank you for your wonderful review! We're so happy to hear that you had a great refinance experience with us. Keeping our clients informed throughout the process is extremely important, and we're glad our communication helped make everything...

Mandy was very helpful, always kind and compassionate. She was such a pleasure to work with throughout the entire proces. From start to finish, she was absolutely perfect! 😊

Reply from Mandy Harris, Ruoff Mortgage

June 11th, 2026 05:31 PM

I'm grateful for your kind words. You were a pleasure to work with! Thank you for sharing your positive experience with me!

Friendly helpful great communication

Reply from Ashley Mattox, Ruoff Mortgage

June 5th, 2026 03:18 PM

Raymond, I appreciate your kind words about the friendly and helpful communication you experienced. It's important to me that you felt supported throughout the process. Thank you for sharing your feedback!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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