Ruoff Mortgage - Greencastle, IN
Greencastle, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Cynthia Mattox, Ruoff Mortgage
Cynthia Mattox, Ruoff Mortgage has received a review with 5 star rating from Janet L
Reply from Owner
January 29th, 2025 12:00 AM
Hi Janet.
Thank you for the five-stars...It was my pleasure to work with you.
for
Pam Lage, Ruoff Mortgage
Pam Lage, Ruoff Mortgage has received a review with 5 star rating from James S
Reply from Owner
June 5th, 2024 07:39 PM
Thanks so much for your feedback, James! I'm thrilled that you had a positive experience with Ruoff Mortgage. Your 5-star rating is very much appreciated. Please don't hesitate to reach out if you need anything else in the future. Looking forward...
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Cynthia Mattox, Ruoff Mortgage
Cynthia Mattox, Ruoff Mortgage has received a review with 5 star rating from Kamarin T
Reply from Owner
August 29th, 2025 12:00 AM
Thank you, Karmarin. I greatly appreciate your five star review. I hope all is well in your new home. Cindy
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Cynthia Mattox, Ruoff Mortgage
This was my second time using Cynthia Mattox. She really knows her business and always handles everything in a professional manner. Working with her was almost effortless on my part plus her friendly and supportive approach made things even...
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Reply from Owner
January 29th, 2025 12:00 AM
Thank you so much, John, for leaving such a positive review! It was a pleasure to assist you once again. Your kind words truly make my work rewarding. I'm elated to hear that you found the mortgage process to be easy and smooth, as that's always...
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Cynthia Mattox, Ruoff Mortgage
Cynthia and her entire team were so helpful, extremely fast, and accurate on all price points. We felt like family and knew we were in good hands. Any time we needed her, even on the weekend, she was there to answer our questions and help us...
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Reply from Owner
January 29th, 2025 12:00 AM
Jenna, you are so kind...thank you for the review and 5-stars. I'm glad I was able to help you and Michael, and please know I'll be here when the rates drop to refinance, or if you decided to purchase again in the future. Enjoy your new home....
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Cynthia Mattox, Ruoff Mortgage
It was such an easy and pleasant experience. I know a lot of people dread the documents process of getting a mortgage. The Ruoff Butler platform was easy to use and made it simple and secure to upload. Cynthia was very punctual and helped me...
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Reply from Owner
January 29th, 2025 12:00 AM
Thank you so much, Michael, for your kind words and the 5-star rating! I'm thrilled to hear that you had a positive experience with the Ruoff Butler platform and found the document process to be easy and secure. Providing top-notch service,...
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Cynthia Mattox, Ruoff Mortgage
Great over all experience. What few questions I had, were answered quickly and expertly
Reply from Owner
January 29th, 2025 12:00 AM
Thank you so much, Mike, for the 5-star review. Your feedback means a lot to me and the team here at Ruoff Mortgage. I'm glad I could make your experience a pleasant one and answer all your questions efficiently. If you ever need any further...
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Cynthia Mattox, Ruoff Mortgage
Couldn’t have asked for a better experience as a first time homebuyer! Cyndi is very thorough & great to work with.
Reply from Owner
January 29th, 2025 12:00 AM
Katie, thank you for the kind words and Five-Star review. You are one of my favorite clients. I'll be here when needed, and when rates go down so we can get you refinanced. Thanks again!
for
Cynthia Mattox, Ruoff Mortgage
We had such a good experience working with Cynthia Mattox. She made us feel comfortable and answered all of our questions that came her way. I highly recommend her to others! Very professional and knowledgeable.
Reply from Owner
January 29th, 2025 12:00 AM
Thank you, Kayla. You were a pleasure and fun to work with. You have a wonderful personality, and made my days fun! I'll be here when needed, and when rates go down. In the meantime, you reach out with any issues regarding your loan. Cindy
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Cynthia Mattox, Ruoff Mortgage
Cindy knows her stuff and she will make sure you are taken care of.
Reply from Owner
January 29th, 2025 12:00 AM
I’m thrilled to hear such good feedback, Nathan! It's always my priority to ensure clients are taken care of and guided through the mortgage process. I'm pleased to hear that your experience reflected this. Thank you for choosing Ruoff Mortgage...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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