

Ruoff Mortgage - Greencastle, IN
Greencastle, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Overall communication and timely process of the hole deal!
Reply from Ashley Mattox, Ruoff Mortgage
April 26th, 2025 02:57 AM
I'm glad to hear that you were satisfied with the communication and timeliness throughout the process. It was a pleasure assisting you at Ruoff Mortgage.
Cyndi was extremely knowledgable, kind, and thorough. She answered all my questions and concerns without hesitation. So incredibly thankful that she was with me for the first time home buyer process!!
Reply from Cynthia Mattox
May 5th, 2025 05:36 PM
I'm thrilled to hear that I could assist you effectively during your first home buying process. It was a pleasure to help answer your questions and address your concerns. Thank you for your kind words and for choosing Ruoff Mortgage. Congratulations...
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Pam and Tina were awesome and helped me through a process I was lost in. I highly recommend their personalized service and the kind guidance they offer when buying a house!!! Great people! Highly recommend.
Reply from Pam Lage, Ruoff Mortgage
April 25th, 2025 04:52 PM
I'm thrilled to hear that you had such a positive experience with both Tina and me. It was a pleasure to guide you through the process, and your recommendation means a lot. Thank you for choosing Ruoff Mortgage!
Great experience
Reply from Pam Lage, Ruoff Mortgage
April 25th, 2025 04:53 PM
I'm thrilled to hear you had a great experience, Michael. It was a pleasure working with you at Ruoff Mortgage. If you have any further questions or need assistance, feel free to reach out.
overall professionalism
Reply from Ashley Mattox, Ruoff Mortgage
April 21st, 2025 02:37 PM
Thank you, Steven, for your kind words about my professionalism. I'm pleased to know that you had a positive experience. If there's anything more I can do for you, please feel free to reach out.
Cindy & Tina are phenomenal! they are so hardworking & they genuinely care about their clients! We are so thankful for them!
Reply from Cynthia Mattox
April 29th, 2025 03:26 AM
I'm thrilled to hear that you had such a positive experience with both Tina and me. Your kind words and gratitude mean a lot to us. Thank you for trusting Ruoff Mortgage with your needs.
Staying in close contact which allowed to to complete items at a quick pace. Was able to ask any questions and a responce would always be given very quickly. We were very pleased with everything, thank you.
Reply from Ashley Mattox
April 21st, 2025 02:37 PM
I'm thrilled to hear that you were pleased with the process and found the communication effective. It was a pleasure assisting you, and I appreciate your kind words. If you have any future questions or need further assistance, feel free to...
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Put up with me being stressed out
Reply from Pam Lage, Ruoff Mortgage
April 18th, 2025 05:49 PM
I'm glad I could support you during this process. It's important to us at Ruoff Mortgage that our clients feel at ease, and I'm happy I could assist you through any stressful moments. It was a pleasure working with you> Please do not hesitate...
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The communication provided during the buying experience was phenomenal.
Reply from Ashley Mattox, Ruoff Mortgage
April 17th, 2025 05:22 PM
I'm thrilled to hear that the communication during your buying experience was phenomenal. It was a pleasure assisting you, and I appreciate your kind words. Thank you for choosing Ruoff Mortgage.
Cynthia was amazing to work with
Reply from Cynthia Mattox
April 16th, 2025 12:00 AM
Thank you for your kind words, Alex. I'm thrilled to hear that you had a great experience working with me. If you need any further assistance, please feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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