Ruoff Mortgage - Granville, OH
Granville, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Julie was always available to answer questions and was pleasant to work with!
Reply from Julie Chester, Ruoff Mortgage
October 17th, 2025 12:56 PM
I'm glad to hear that you found me accessible and easy to work with, Larry. If any more questions come up or if there's anything else I can assist with, please don't hesitate to reach out. I appreciate your trust in me throughout the process....
read more
She really came through during a difficult situation! Knowledgeable, friendly, and so helpful! Thank you so much!
Reply from Owner
October 17th, 2025 12:57 PM
I'm glad to hear that I could assist you during a challenging time, Anthony. Being knowledgeable and friendly are key aspects of how I strive to help. If there's anything else you need or any questions you have in the future, please don't hesitate...
read more
Julie was great!
Reply from Julie Chester, Ruoff Mortgage
October 7th, 2025 03:08 PM
It was a pleasure working with you, Emily. I'm sure your new home will be filled with much happiness. If there's anything else you need or any questions arise in the future, please feel free to reach out. Thank you for choosing me and Ruoff...
read more
Customer service and communication was great. Julie's skill and knowledge are whet made this very easy for me to understand and complete. Julie is definitely a game changer. You want her on your team for a winning formula!!
Reply from Julie Chester, Ruoff Mortgage
October 7th, 2025 02:34 PM
I'm happy to hear that my communication and knowledge contributed positively to your experience, Ernie. Making the process easy to understand is always my goal. Thank you for your kind words and for considering me a valuable part of your team....
read more
Julie and Devyn helped so much, they were very responsive, organized, and timely! They helped so much in such a crazy situation and with my schedule being packed, they made it all happen! So grateful!
Reply from Julie Chester, Ruoff Mortgage
October 6th, 2025 02:29 PM
It's great to hear that Devyn and I were able to support you effectively, Tony. I'm thankful we could work within your busy schedule and navigate such a hectic situation. If you have any more questions or need further assistance in the future,...
read more
Julie worked very well with us! She was very thorough with the whole process.
Reply from Julie Chester, Ruoff Mortgage
September 30th, 2025 05:33 PM
It's nice to hear that you had a good experience working with me, Megan. I aim to be thorough in every step of the process to ensure everything goes smoothly. If you have any further questions or need assistance in the future, please don't...
read more
Very quick turnaround and efficient in all aspects
Reply from Julie Chester, Ruoff Mortgage
September 26th, 2025 04:34 PM
When you told me you wanted to close before the wedding, I welcomed the challenge—two weeks from application to closing, and we did it!You were amazing to work with, and I’m so happy you and Megan will have your own home to return to after...
read more
Julie Chester, Ruoff Mortgage has received a review with 5 star rating from Tony C
Reply from Owner
September 26th, 2025 05:05 PM
Thank you, Tony, for the 5-star rating. I appreciate your support and am glad to have been a part of your mortgage process. If there's anything more you need, feel free to reach out.
personal communication between Julie and myself made the experience easy to navigate and friendly and honest
Reply from Julie Chester, Ruoff Mortgage
September 24th, 2025 04:35 PM
It's encouraging to hear that the personal communication between us made your experience smooth and straightforward, Tony. I always aim to provide a friendly and honest service. Should you have any further questions or need assistance in the...
read more
Julie went above and beyond. I have not had customer service like that ever. 10/10 experience.
Reply from Julie Chester, Ruoff Mortgage
September 22nd, 2025 10:18 PM
Thank you for your kind words, Michael. I'm glad to hear that you had such a positive experience. I strive to provide the best customer service possible, and your feedback is greatly appreciated. If there's anything more I can assist with,...
read more
51–60 of 272
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us