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Ruoff Mortgage - Granville, OH

Granville, OH

4.97

(272)

Mortgage

Mortgage Loan Officer

Contact Info

(740) 920-4840

Granville, OH

https://www.ruoff.com/lending-centers/granville

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.97

(272)

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Experience.com

4.94

(151)

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5.0

(27)

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Communication was paramount in the process and the patience that Julie had while I continued to ask questions was unbelievable. Truly a great experience on my end and so glad Julie helped through that proces.

Reply from Julie Chester

September 22nd, 2025 10:20 PM

I'm glad to hear that communication and patience stood out during your experience, Kyle. Answering questions and ensuring clarity is something I prioritize to help make the process smoother. It's rewarding to know that I could contribute positively...

Everything about our experience was fantastic. Everything was clearly explained in detail, and there were no surprises, which is exactly what you want when purchasing a property. Julie and her team were very knowledgeable and went above and...

Reply from Owner

November 26th, 2025 03:04 PM

Thank you so much Melissa for taking the time to write such a wonderful review of Ruoff Mortgage and specifically highlighting Julie's excellent service. We are thrilled to hear that she was able to provide you with the information and support...

Julie is the best out there and will make sure finding a home is a smooth process. She is on top of business and very efficient when it comes to everything she does. Thank you Julie for your help and I will 100% recommend you to anyone looking...

Reply from Owner

September 24th, 2025 04:36 PM

I'm grateful for your kind words, Olivia. Ensuring a smooth process and being efficient are always my priorities. I'm glad to know I could assist you effectively in finding a home. Thank you for recommending me, and if there's ever anything...

Through the whole process Julie was on top of everything. If I had a question she knew the answer and what direction to point me in. There was not a single moment I felt alone in this process. Julie Chester communicated effectively and has...

Reply from Julie Chester, Ruoff Mortgage

September 11th, 2025 02:40 PM

Thank you for sharing your experience, Olivia. It's gratifying to hear that you felt supported and confident throughout the process as a first-time homeowner. Knowing that my guidance was helpful to you truly matters to me. Being present at...

I felt immediately comfortable with Dawn the first time I spoke to her. We were in a difficult spot and she was understanding, helpful and really streamlined a difficult process. I had a lot of questions and she answered all of them. I felt...

Reply from Dawn King, Ruoff Mortgage

September 3rd, 2025 04:05 PM

Hi Laura! Thank you SO much for your kind words! You were both wonderful to work with, so patient and steadfast with your commitment to find the right property! I'm thrilled to have been part of the homebuying process for both of you and I...

Reply from Julie Chester, Ruoff Mortgage

September 11th, 2025 02:41 PM

I'm grateful for your kind words! It's important to me that each step is clearly explained, ensuring there are no surprises along the way. Going above and beyond to make the process as smooth as possible is always my goal. If there's anything...

Julie Chester, Ruoff Mortgage has received a review with 5 star rating from Nathan M

Reply from Owner

August 25th, 2025 01:19 PM

Thank you so much for your 5 star review, Nathan. I'm really glad to hear that you had a positive experience. It means a lot to know that my efforts made a difference for you. If you have any questions down the road or need further assistance,...

Great communication, very helpful uploading document and setting a proper budget and expectations so there were any surprises.

Reply from Julie Chester

September 2nd, 2025 05:08 PM

I'm pleased that you found the communication and support helpful, Nathaniel. Assisting with document uploads and ensuring clear budget expectations is an important part of my role. If there's anything more I can do, or if you have any further...

I have utilized Ruoff for the 2nd time now and was as equally impressed as I was the first time. Dawn is extremely knowledgeable in home loans, especially VA loans. She will not steer you wrong and genuinely cares about getting you into the...

61–70 of 272

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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