Ruoff Mortgage - Granville, OH
Granville, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Dawn was wonderful w
Reply from Dawn King
December 15th, 2025 04:25 PM
I'm grateful for your positive feedback, Allie. It's reassuring to know you had a wonderful experience. If there's anything else I can do for you in the future, please feel free to reach out. - Dawn King
Dawn was amazing to work with, she knew how to help us and made the process smooth and easy.
Julie guided us through this experience with absolute perfection! Pleasant, funny, knowledgeable, and professional is the best way to describe how Julie worked with us! Great experience, highly recommend!
Reply from Owner
December 4th, 2025 03:21 PM
Mel, you're the best. :)
Julie was wonderful to work with and I will recommend her to all my friends and family! She helped us through the whole process and was funny and charming!It was an amazing process, but Julie made it easy and clear. We are so happy, thanks...
read more
Reply from Julie Chester, Ruoff Mortgage
November 26th, 2025 12:46 AM
Wow Melanie, That makes me like me! Making the process easy and clear is always my goal, and I'm happy it felt that way for you. Thank you for considering recommending me to your friends and family—what a great compliment! If there's ever anything...
read more
Communication
Reply from Julie Chester, Ruoff Mortgage
November 25th, 2025 03:37 AM
Thank you for your feedback. Some of the final steps in the closing process are handled by other parties and can occasionally lead to understandable disappointment. We remain committed to supporting our clients throughout the entire transaction,...
read more
Julie Chester, Ruoff Mortgage has received a review with 5 star rating from Darin A
Reply from Owner
November 4th, 2025 07:15 PM
Thank you for the high rating, Darin. I'm grateful for your support and trust. If there’s anything more I can assist you with, don't hesitate to reach out. Wishing you and your growing family much happiness in your new home!
Julie is the reason everything was so perfect . she was quick with the whole process and super frend, she needs a raise.
Reply from Julie Chester, Ruoff Mortgage
November 7th, 2025 07:08 PM
Thank you for the great review. I loved helping you guys get into your own home. Wishing you both the best in life - always! Thanks for trusting me with your financing.
Julie was great to work with! She was friendly, professional, and knowledgeable, keeping me informed every step of the way and always quick to respond to any questions. I’d absolutely recommend Julie to anyone looking for a mortgage loan!
Reply from Julie Chester, Ruoff Mortgage
October 27th, 2025 02:44 PM
It's appreciated to hear that you found my approach friendly and professional, Chandler. Keeping you informed and responding promptly to your questions is always a priority for me. Your recommendation means a lot, and I’m glad I could assist...
read more
Julie is the reason I rated it excellent. She was incredible to work with and clearly knows her stuff!!!
Reply from Julie Chester, Ruoff Mortgage
October 21st, 2025 09:55 PM
We made a good team, Sarah. You were incredible to work with also. Thank you for choosing Ruoff Mortgage - but especially me. I appreciated your confidence and am glad I met your expectations.
We were very impressed from the start when you so easily navigated the frustrating Credit Bureau process, and the countless forms. And we appreciated your professionalism and quick responses to our questions along the way. It has been an overwhelming...
read more
Reply from Owner
October 27th, 2025 02:46 PM
It means a lot to hear that you were impressed with the assistance I provided, Larry. Navigating the process and managing numerous forms can indeed be daunting, so I'm glad I could help make it smoother for you. I'm also pleased that you found...
read more
41–50 of 272
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us