

Ruoff Mortgage - Grand Rapids, MI
Grand Rapids, MI

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Really fast and easy process
Ruoff Mortgage - Grand Rapids has received a review with 5 star rating from Tylor G
Reply from Owner
February 23rd, 2024 01:36 PM
Hi, Tylor. Thanks for the stars rating!
Will was very knowledgeable on patient when it came to my house buying process
Reply from Will Strauss NMLS# 92788 | Ruoff Mo...
February 23rd, 2024 02:45 PM
I'm genuinely pleased to hear that you found value in the service provided during your house buying process, Tylor. Your feedback greatly encourages us to keep delivering excellent customer service. Thank you for taking the time to give Ruoff...
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Travis was responsive, matched competitive interest rates, very friendly.
Reply from Travis Gregg | NMLS# 1177090 | Ruof...
February 23rd, 2024 04:50 PM
Congrats John! Thank you for allowing me help, it was amazing working with you both. Can't wait to see what you end up doing with the outbuilding in back. Keep me posted and send pics!
Travis made our experience very wonderful. He was quick to respond and very informative. We never had to hound him about anything. He made the experience a smooth process by simplifying everything and keeping us in the loop. Thank you Travis...
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Reply from Travis Gregg | NMLS# 1177090 | Ruof...
February 23rd, 2024 04:54 PM
Thank you so much for the kind words Michael! I was the lucky one to have the opportunity to work with you and Lacey. Enjoy being homeowners!
Travis was extremely friendly and so informative. He helped us get the best deal for our loan. He went above and beyond. We would recommend Travis for anyone needing a loan!
Reply from Travis Gregg | NMLS# 1177090 | Ruof...
February 23rd, 2024 04:58 PM
Thanks again Allie for putting your trust in me!
Great customer service
Reply from Will Strauss NMLS# 92788 | Ruoff Mo...
February 22nd, 2024 06:00 PM
I'm thrilled to hear that you had a positive experience with our customer service at Ruoff Mortgage, Brenden. Your high rating is greatly appreciated! I hope to assist you again in the future, whether it's for a new mortgage or any other financial...
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Ruoff Mortgage - Grand Rapids has received a review with 5 star rating from Andrea W
Reply from Owner
February 10th, 2024 06:20 AM
Hi, Andrea. Thank you very much for your rating! We are glad you had a pleasant experience.
Everything. I was new to buying my own home so everything was explained and any questions answered.
Reply from Will Strauss
February 22nd, 2024 06:01 PM
I'm really glad to hear about your positive experience, Andrea! It was a pleasure assisting you with your home buying process. At Ruoff Mortgage, we aim to make the procedure as smooth and understandable as possible, especially for first-time...
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Travis made everything very to clear to understand. Not only that, but he was on top of everything, and was very efficient on communicating! We would highly recommend Ruoff for anyone looking to buy a home!
Reply from Travis Gregg | NMLS# 1177090 | Ruof...
March 6th, 2024 03:38 PM
Thank you so much, David, for your fantastic review and recommendation. It's essential to my work that the mortgage process is clear and understandable for my clients. I'm glad to know I was successful in providing you with timely and effective...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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