

Ruoff Mortgage - Grand Rapids, MI
Grand Rapids, MI

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
David was excellent, as a first time home buyer, I had a lot of questions and he was patient and worked through all of my questions with me.
Reply from David Jackson
June 18th, 2024 03:56 PM
Thanks so much Erica- it was a pleasure working with you!
Travis hit all of the marks. He was able to answer any and all questions we had, was super responsive even with questions we asked him off the clock, and was always on top of updating us with where we were at in the home-buying process. We...
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Reply from Travis Gregg, Ruoff Mortgage
May 21st, 2024 02:44 PM
I'm so glad to hear you had such a great experience. It was awesome helping you with the home buying process and keeping you in the loop. I'm always here for my clients, even after hours, to make sure all your questions get answered. It was...
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Ruoff Mortgage - Grand Rapids has received a review with 5 star rating from Shannon T
Reply from Owner
May 13th, 2024 03:20 PM
Hi, Shannon. Thanks for the stars rating!
Will went above and beyond to help me through this process.
Reply from Will Strauss, Ruoff Mortgage
May 13th, 2024 03:25 PM
Thank you Shannon. I was so happy we were able to structure this so you could buy this house and build your credit. Please don't hesitate to reach out to me.
He was great throughout the process I felt informed and wasn’t waiting for him to answer questions.
Reply from Travis Gregg, Ruoff Mortgage
May 21st, 2024 02:50 PM
Hey Justin, I'm so happy you had a great experience with me at Ruoff Mortgage! Keeping clients informed is super important to me, so I'm glad I could help. Thanks for the awesome star review. Looking forward to helping you again in the future....
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This is my third time using will for my home. I won't get anywhere else because I know he's with me every step of the way.
Reply from Owner
May 13th, 2024 02:37 PM
We truly appreciate your loyalty and kind words about Will! It means a lot to us that you've trusted him with your mortgage needs not once, but three times now. Thank you again for choosing us. We're honored to be your partner in achieving...
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This is my third time using will for my home. I won't get anywhere else because I know he's with me every step of the way.
Reply from
June 27th, 2024 03:09 AM
We truly appreciate your loyalty and kind words about Will! It means a lot to us that you've trusted him with your mortgage needs not once, but three times now. Thank you again for choosing us. We're honored to be your partner in achieving...
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David was enormously helpful and fast.
Will is wonderful! He is one of the best in the business!
Reply from Owner
May 1st, 2024 03:32 PM
We appreciate your feedback, Tori! Thank you for recognizing Will's expertise and putting your trust in us for your mortgage needs.
Will Strauss is a phenomenal mortgage loan officer. He is very knowledgeable and easy to work with. He has a laid back personality that gave me and my husband a sense of peace during our home buying process. We have already started recommending...
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Reply from Will Strauss
April 30th, 2024 04:37 PM
I'm truly grateful for your kind words, Tori. I'm thrilled to hear that you found our interactions and my approach to be a source of comfort during your home buying process. Your recommendation means a lot to me and the team here at Ruoff Mortgage....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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