

Ruoff Mortgage - Grand Rapids, MI
Grand Rapids, MI

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Steve and his team did a fantastic job from start to finish! I would highly recommend them!
Reply from Owner
July 24th, 2024 12:00 AM
Hello, L Q. We appreciate you taking the time to share your experience and provide your recommendation of Steve and the Ruoff Mortgage team. Thank you!
Ruoff Mortgage - Grand Rapids has received a review with 5 star rating from Brian H
Reply from Owner
July 24th, 2024 12:00 AM
Hi, Misfit. Thank you very much for your rating! We are glad you had a pleasant experience.
Steve is an all around amazing guy. He answered ANY question I had, & was extremely knowledgeable in everything he did. Getting to work with Steve and his team was a pleasure and I would recommend him to anyone who’s looking to buy a house.
Reply from Owner
July 24th, 2024 12:00 AM
Thank you, Ashley, for your kind words and positive review! We're thrilled to hear that Steve and our team provided you with excellent service and answered all your questions. We appreciate your recommendation and are here to assist anyone...
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I had a Very good experience working with Steve Cartwright and the Ruoff mortgage team. they communicated well and were prompt with processing to my closing. Thank you
Reply from Owner
July 24th, 2024 12:00 AM
We appreciate your positive feedback, David! It's great to hear that Steve and our team at Ruoff Mortgage provided you with excellent communication and prompt processing throughout your closing. Thank you for choosing us for your mortgage needs!...
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David was a great help to us first time home buyers. He was very patient with us and answered all of our questions in a timely manner.
Reply from Owner
July 24th, 2024 12:00 AM
Hi, Michael. Having the best experience is what we want for all of our customers but especially for our first-time homebuyers!
Will Strauss, Ruoff Mortgage has received a review with 5 star rating from Genola S
Reply from Owner
February 6th, 2025 12:23 PM
I'm really glad to hear about your positive experience, Eric! I strive to make the loan process as smooth and quick as possible for my clients. It's particularly rewarding to know that you felt the service was worth 10 stars! Looking forward...
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The process was efficient and I closed within 30 days!
Reply from Will Strauss, Ruoff Mortgage
July 24th, 2024 01:31 PM
I'm thrilled to hear that you found our process efficient and were able to close within 30 days, Genola! It's fantastic to know that my service at Ruoff Mortgage resulted in such a positive experience for you. We aim to provide a seamless experience...
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Very knowledgeable and treated me like I was very important
Reply from Will Strauss, Ruoff Mortgage
July 18th, 2024 04:03 PM
I'm truly appreciative of your kind words, Bob. Here at Ruoff Mortgage, we strive to make every client feel important because you truly are. Your 5-star review means a lot and motivates me to continue providing excellent service. I enjoyed...
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Joel will get it done. Great communication the whole way through.
Reply from Owner
July 16th, 2024 04:21 PM
Our focus is on creating experiences that matter throughout the mortgage process. We appreciate you sharing your experience!
David provided excellent service. I would recommend him to anyone.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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