Ruoff Mortgage - Grand Rapids, MI
Grand Rapids, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
We love Joel! He helped with our original loan and again for refinancing. He is fast, effective and very communicative. He answered all of my questions and explained them so that I understood. Would recommend him to anyone!
Reply from Owner
October 22nd, 2024 01:52 PM
Thank you so much for sharing the great feedback, Stacy. We really appreciate you taking the time to share your experience with us.
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Ruoff Mortgage - Grand Rapids
Ruoff Mortgage - Grand Rapids has received a review with 5 star rating from Justin M
Reply from Owner
October 21st, 2024 02:43 PM
Hi, Justin. We appreciate the rating and are glad we could provide you with a positive experience!
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Ruoff Mortgage - Grand Rapids
Communication and friendliness
Reply from Travis Gregg Ruoff Mortgage
October 25th, 2024 06:35 PM
Thank you for your review Tyler! Excited for you both on your first home. Please contact me if you have questions in the future. Wishing you all the best.
Will always kept me up to date on matters and was knowledgeable on different services.
Reply from Will Strauss, Ruoff Mortgage
November 5th, 2024 05:02 PM
Garrett, thank you for allowing Ruoff handle your new home purchase. Will be here when you are ready to pay that mortgage down and refinance.
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Ruoff Mortgage - Grand Rapids
Travis was very personable and made our process go very well. We closed in 24 days!
Reply from Travis Gregg Ruoff Mortgage
October 11th, 2024 01:33 PM
I'm thrilled to hear that you had a positive experience and that the process was smooth and quick for you, Christie. Closing in 24 days is quite an accomplishment and I'm glad I could assist in making that happen. If you have any future needs...
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Ruoff Mortgage - Grand Rapids
Travis was highly knowledgeable and provided advice and guidance on what was best for me and my family. He proactively communicated amidst what became of a 6-month long home buying experience. We had to lock in new rates multiple times and...
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Reply from Travis Gregg
October 11th, 2024 01:34 PM
Hey Peter, your feedback is greatly appreciated! It was a pleasure helping you and your family through the home buying process. Thanks again for your kind words and the 5 star rating! Travis Gregg.
William was a dream to work with. William was in constant contact with us and there were multiple hoops that we had to jump through. William was with us every step of the way. Will only be working with him in the future.
Reply from Owner
October 3rd, 2024 01:15 PM
Thank you Amanda for the kind review. I look forward to working with you in the future for sure.
William was a dream to work with. William was in constant contact with us and there were multiple hoops that we had to jump through. William was with us every step of the way. Will only be working with him in the future.
Reply from Will Strauss
October 3rd, 2024 01:17 PM
I'm absolutely thrilled to hear such high praise, Elisabeth Jane. Your feedback means the world to me. Navigating through the mortgage process can indeed feel like jumping through hoops, but I'm glad I could be there to assist and make it less...
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Very knowledgeable and willing to work with unusual circumstances to get us to our end goal.
Reply from Will Strauss, Ruoff Mortgage
October 3rd, 2024 01:16 PM
Thank you Justin. We had a couple of hurdles but you guys were there to help with all the necessary steps to get your loan done.
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Ruoff Mortgage - Grand Rapids
I can’t recommend Travis Gregg enough. As a first time home buyer, Travis walked me through step by step. He took the time to really explain the entire process to me and made everything so seamless. Thank you, Travis!
Reply from Travis Gregg Ruoff Mortgage
September 30th, 2024 07:48 PM
Thanks so much for your kind words, MacKenzie! I'm really glad I could help make your first home buying experience a smooth one. It's my goal to ensure clients understand the process. I truly appreciate you taking the time to share your feedback....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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