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Golden Empire Mortgage, Inc. - Westlake Villa...
Westlake Village, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Scott and his team made the HELOC process incredibly simple for me. Their professionalism and knowledge guided us every step of the way. They were efficient, responsive, and got everything turned around quickly—our approval came through in...
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Reply from Scott Gilman
July 28th, 2025 04:33 PM
Thank you, Suzanne, for sharing your experience with the HELOC process. I'm glad to hear that my team and I could make everything straightforward for you. Knowing that our professionalism and efficiency met your expectations is incredibly rewarding....
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confidence in Scott
Reply from Scott Gilman
July 27th, 2025 03:55 PM
Thank you, Gordon, for expressing your confidence in me. I'm pleased to know that you felt assured during your refinance process. It was a pleasure assisting you with such an important transaction.
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Consistent communication
Reply from Scott Gilman
July 27th, 2025 02:23 PM
Thank you, Cynthia, for highlighting the importance of consistent communication in your refinance process. I'm glad to know that I was able to provide what you needed. It was a pleasure working with you at Golden Empire Mortgage, Inc.
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Scott was always available and very helpful
Reply from Scott Gilman
July 20th, 2025 05:39 PM
Thank you, Michelle, for your kind words. I'm pleased to hear that my availability and support made a difference during your purchase experience. Assisting you was a pleasure, and I'm glad I could be there whenever you needed help.
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Laura Berg
consistent communication and quick responses. Explained everything very clearly!
Reply from Laura Berg
July 13th, 2025 12:12 AM
I'm glad to hear that you appreciated the consistent communication and quick responses, Kelsea. Ensuring everything is explained clearly is important to me, so I'm delighted it made your experience positive. Thank you for choosing to work with...
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Laura Berg
Communication and support were phenomenal. However, because everything relied heavily on being tech saavy, I'm not sure I would recommend to anyone who struggled with technology.
Reply from Laura Berg
June 29th, 2025 02:46 PM
I'm pleased to hear that you found the communication and support phenomenal. I appreciate your feedback regarding the technology aspect. We strive to make our process accessible to everyone, and your insights will help us enhance our services....
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Scott provided just-in-time insight and wisdom, enabling us make more informed decisions.
Reply from Scott Gilman
June 22nd, 2025 03:40 PM
I'm glad to have provided the insight and wisdom you needed to make informed decisions during your refinance process. It was a pleasure working with you, and I appreciate your kind words.
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Laura Berg
Great service
Reply from Laura Berg
June 12th, 2025 09:46 PM
I'm thrilled to hear that you found the service great, Robert. It was a pleasure assisting you with your refinance at Golden Empire Mortgage, Inc. Thank you for your positive feedback.
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Great experience.
Reply from Scott Gilman
June 8th, 2025 12:23 AM
I'm glad to hear that you had a great experience, Davide. It was a pleasure assisting you with your purchase loan at Golden Empire Mortgage, Inc. Thank you for your feedback.
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Scott excels in customer service. His knowledge and expertise combined with always making himself readily available to address any questions or concerns makes him our only choice. We highly recommend him.
Reply from Scott Gilman
June 5th, 2025 03:33 PM
I'm thrilled to hear that you had such a positive experience with my service. It's important to me to be readily available and provide the expertise needed throughout the process. Thank you for your high recommendation.
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)