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Envoy Mortgage - Franklin Branch, Worcester, MA

Worcester, MA

4.94

(1,998)

Mortgage

Mortgage Loan Officer

Contact Info

(508) 356-5519

Worcester, MA

https://www.envoymortgage.com/branch/franklin-ma-653/

Location & Business Hours

Business Hours

Fri

8 AM to 5 PM

Sat

closed

Sun

closed

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4.94

(1,998)

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5 Star

98%

4 Star

3 Star

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1 Star

Great mortgage company and Great team

Reply from Virna Brown

January 5th, 2026 03:20 PM

Thank you, Markos, for your positive feedback about Envoy Mortgage Ltd and my team. I'm glad to hear that your experience was a good one. If you ever have questions or need assistance in the future, feel free to reach out.

Excellent service. You demonstrated professionalism, even I stretched to the limit. Thank you.

Reply from Virna Brown - Envoy Mortgage

December 23rd, 2025 06:33 PM

Chima, it was a sincere pleasure to have helped you with your mortgage. You are correct in that the timelines were very tight, especially with the holidays approaching. I am grateful for your efforts to recognize that and be fully engaged in...

Virna Brown - Envoy Mortgage has received a review with 5 star rating from Pavly S

Reply from Owner

December 23rd, 2025 06:33 PM

I appreciate your positive rating, Pavly. If you ever have any questions or need further assistance, please don't hesitate to reach out.

Great commuincation

Reply from Virna Brown

December 26th, 2025 03:05 PM

I'm pleased to know that the communication was effective, Pavly. If there’s anything more you’d like to discuss or any questions arise, please don't hesitate to reach out. I'm here to assist you.

Virna Brown mad it great as she always do

Reply from Virna Brown - Envoy Mortgage

December 15th, 2025 04:32 PM

I am glad we made your experience great! It is always a pleasure helping you with your mortgage needs. If the need arises again, I hope that we can make your experience another 5 stars.

Getting a mortgage can be a hassle but not if you know an awesome person like Virna. I known Virna over 10 years ago and through all those years she always answered her phone or get back to us right away (no one else do that ) she always do...

Reply from Owner

December 15th, 2025 04:33 PM

It's been wonderful working with you over the years, Nabil. I'm glad to know that I could provide the support and timely communication you've needed throughout the process. Your recommendation means a lot to me, and I'm grateful for your trust...

She was professional, understanding and was able to explain details to my understanding. She responded to my calls and emails promptly. She should work on keeping documents in an orderly manner. I sent my driver's license three times. Finally,...

Reply from Virna Brown - Envoy Mortgage

December 15th, 2025 04:34 PM

Thank you for sharing your experience, Rosemore. I'm glad I could support you through the house-buying process and that my explanations and prompt responses were helpful. I appreciate your feedback regarding the document handling, and I’ll...

I've interacted with Envoy Mortgage multiple times now and Virna's team always make the end-to-end experience easy to get through and understood. We encountered a lien from a prior owner against our home and Virna's team tracked down the parties...

Reply from Owner

December 15th, 2025 04:34 PM

It's great to hear that your experience with the process went smoothly, Christopher. I'm glad my team and I could assist in resolving the lien issue and make everything easier for you. If you have any more questions or need further assistance,...

Virna's team always make the end-to-end experience easy to get through and understood. We encountered a lien from a prior owner against our home and Virna's team tracked down the parties involved and resolved it without needing much from us,...

Reply from Virna Brown

December 22nd, 2025 03:51 PM

Thank you for sharing your experience, Christopher. It's rewarding to know that my team and I could ease the process for you, especially with such a challenging situation. If you have any further questions or need assistance in the future,...

Virna was a huge help! She worked diligent.y and patiently with us through an unusually involved transaction. We could not have asked for a better representative!

Reply from Virna Brown

December 8th, 2025 03:00 PM

I appreciate your kind words, John. I'm pleased that I could assist you through the transaction. If there's anything more you need or any questions you have, don't hesitate to contact me. I'm here to help.

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About

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

CONVENTIONAL LOANS

FHA LOANS

DSCR LOANS

VA LOANS

JUMBO LOANS