Envoy Mortgage - Franklin Branch's Cover Image

Envoy Mortgage - Franklin Branch, Worcester, MA

Worcester, MA

4.94

(1,981)

Mortgage

Mortgage Loan Officer

Contact Info

(508) 356-5519

Worcester, MA

https://www.envoymortgage.com/branch/franklin-ma-653/

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

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4.94

(1,981)

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Knowledge and communication are everything

Reply from Virna Brown

March 3rd, 2026 06:47 PM

I appreciate your emphasis on knowledge and communication, Michelle. It's essential to me that clients feel informed and connected throughout the mortgage process. Should you have any more questions or need further assistance, I'm here to help....

Virna walked me through all the steps and was quick to respond when I had questions. It had been 30+ years since I had purchased a home and and Virna knew that a lot had changed. She was sure to explain everything. The whole process with Virna...

Reply from Virna Brown

January 30th, 2026 02:24 PM

Nancy, thank you for sharing your experience. I'm glad I could be there to walk you through the process and address your questions as they came up. Navigating the changes in home buying over the years can be challenging, and I'm pleased that...

The help that was given..the willingness to listen and the flexibility that was offered to me with a happy attitude..

Reply from Virna Brown

January 28th, 2026 09:23 PM

Scott, I'm pleased to hear that the support and flexibility stood out during your experience. Providing assistance with a positive attitude is something I focus on, and I'm glad it made a difference for you. If you have any more needs or questions,...

Virna Brown - Envoy Mortgage has received a review with 5 star rating from Alyssa B

Reply from Owner

January 28th, 2026 09:01 PM

Alyssa, I appreciate your 5-star rating. Thank you for your support.

Virna, Paul and team were great to work with! They are extremely organized and work efficiently to get everything needed to make the appliction process as smooth as possible. Both Virna and Paul are very responsive and always happy to answer...

Reply from Virna Brown

January 27th, 2026 04:16 PM

Alyssa, thank you for taking a moment to write about your experience. It's great to hear that organization and efficiency helped make the application process smoother for you. Being responsive and available to answer questions is something...

We always love working with Justus! He is always available to answer questions, he is a trusted source, and makes everything a breeze. I appreciate his hard work, and ability to be reached at all hours of the day. His honesty, availability,...

Reply from Justus Anderson

January 23rd, 2026 04:22 PM

I'm grateful to hear that working with me continues to be a positive experience for you and your family, Scott. It’s important to me that you feel supported and have someone you can depend on any time you have questions. Your trust in my honesty...

Virna and Team, thank you for everything that you have done to get us through this process! We were continuously impressed by your responsiveness, thoroughness, and knowledge of anything and everything that came up! Virna made herself readily...

Reply from Virna Brown

January 19th, 2026 09:52 PM

Sophie, I appreciate your generous feedback. It's rewarding to know that my efforts to be responsive and thorough were helpful in easing the homebuying process for you. Being accessible, even on weekends, is something I strive for, to ensure...

Virna is very knowledgeable and responsive and truly a pleasure to work with

Reply from Virna Brown

January 16th, 2026 04:10 PM

Your feedback is truly appreciated, Jennifer. I'm glad to know you found my knowledge and responsiveness valuable. It means a lot to me to hear that working together was a positive experience for you. If you ever need further assistance or...

Virna was excellent with communicating everything with us and explaining things we didn't understand. Our closing was not typical and a little stressful; luckily for us, Virna was very comforting and helpful to communicate what we needed to...

Reply from Virna Brown

January 13th, 2026 09:16 PM

I'm grateful for your kind words, Jennifer. It's important to me that communication is clear, even when things get a bit complex. I'm glad to have helped ease the closing process for you. If you have any more questions or need assistance in...

Great service

Reply from Virna Brown

January 9th, 2026 07:47 PM

Thank you for your review, Wafaa. I'm pleased to hear you were satisfied with the service. If there's anything else I can help you with, please feel free to reach out.

51–60 of 1981

About

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

CONVENTIONAL LOANS

FHA LOANS

DSCR LOANS

VA LOANS

JUMBO LOANS