Envoy Mortgage - Franklin Branch's Cover Image

Envoy Mortgage - Franklin Branch, Worcester, MA

Worcester, MA

4.94

(1,998)

Mortgage

Mortgage Loan Officer

Contact Info

(508) 356-5519

Worcester, MA

https://www.envoymortgage.com/branch/franklin-ma-653/

Location & Business Hours

Business Hours

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

Sat

closed

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4.94

(1,998)

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5 Star

98%

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Virna and her team were professional all through and made our mortgage application experience very smooth and pleasant. She was always available for questions and guidance, she was patient with us while we sorted through our options. I highly...

Reply from Owner

April 13th, 2026 08:40 PM

Thank you for your kind words, Media. I'm pleased to hear that the mortgage application process was smooth and pleasant for you. Being available for questions and providing guidance is important to me, and I'm glad it was helpful. If you ever...

Virna was professional all through and made our mortgage application experience very smooth and pleasant. She was always available for questions and guidance, she was patient with us while we sorted through our options. I highly recommend her....

Reply from Virna Brown

April 10th, 2026 01:15 PM

I'm glad to know that your mortgage application process was smooth and pleasant, Oluchi. It’s important to me to be available for any questions and provide guidance as needed. Thank you for the recommendation, and if you need further assistance...

Honest , friendly , knowledgeable

Reply from Virna Brown

April 3rd, 2026 02:14 PM

I'm pleased to hear such positive feedback, Steven. Providing honest, friendly, and knowledgeable service is always my aim. If you ever have any more questions or need assistance in the future, don't hesitate to reach out.

Just refinanced my mortgage with Virna Brown, and as always, it was a smooth and stress-free experience. I've trusted Virna with all of my mortgages and refinances over the years, and she consistently delivers. Virna and Paul make the entire...

Reply from Owner

April 1st, 2026 01:34 PM

I'm grateful for your continued trust and appreciation, Kyle. It means a lot to hear that each refinancing experience has been smooth and stress-free for you. Providing professional and attentive service is always my goal, and I'm glad Paul...

My experience was great because the whole team was very helpful, patient, and professional during the entire process. As a first-time home buyer, I had many questions, and they always took the time to explain everything clearly and make sure...

Reply from Virna Brown

March 27th, 2026 01:42 PM

I'm truly glad to hear that your first home-buying experience was positive, Nabil. It's important to me that all your questions were addressed, and that the process felt smooth and stress-free. Your kind words about the support and dedication...

Virna and the team at Envoy made everything smooth and seamless. Refinancing can feel stressful or overwhelming but NOT with Virna. Always felt at ease and so comfortable. Thank you !!!!

Reply from Virna Brown

March 25th, 2026 08:40 PM

It’s wonderful to know that you felt at ease during the refinancing process, Stephanie. Making sure you have a comfortable and stress-free experience is important to me. Thank you for your feedback, and if there’s anything else you need, just...

"I had a great experience with the customer service agent . They were very professional, patient, and handled my request quickly. Thank you for the excellent service!

Reply from Virna Brown

March 24th, 2026 01:13 PM

I'm glad to hear you had a positive experience with the customer service, Youssef. Ensuring professionalism and efficiency is a priority for me. Should you need any more assistance or have further questions, don't hesitate to reach out. Thank...

Excellent service, very prompt and reliable. Communication is excellent

Reply from Virna Brown - Envoy Mortgage

March 8th, 2026 06:46 PM

It's great to know that you found the service prompt and reliable, Patrick. Communication is a key part of what I strive to provide, so it’s encouraging to hear this reflected in your experience. If there's anything else you need, please feel...

Virna Brown - Envoy Mortgage has received a review with 5 star rating from Eric S J

Reply from Owner

March 8th, 2026 06:46 PM

Eric, I'm grateful for your positive rating. If there's anything else I can assist you with, feel free to let me know.

51–60 of 1998

About

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

CONVENTIONAL LOANS

FHA LOANS

DSCR LOANS

VA LOANS

JUMBO LOANS