Envoy Mortgage - Franklin Branch's Cover Image

Envoy Mortgage - Franklin Branch, Worcester, MA

Worcester, MA

4.94

(1,981)

Mortgage

Mortgage Loan Officer

Contact Info

(508) 356-5519

Worcester, MA

https://www.envoymortgage.com/branch/franklin-ma-653/

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

View All days

Search Reviews

Write a Review

4.94

(1,981)

Filter by Date

Range

Filter by Rating

My experience was great because the whole team was very helpful, patient, and professional during the entire process. As a first-time home buyer, I had many questions, and they always took the time to explain everything clearly and make sure...

Reply from Virna Brown

March 27th, 2026 01:42 PM

I'm truly glad to hear that your first home-buying experience was positive, Nabil. It's important to me that all your questions were addressed, and that the process felt smooth and stress-free. Your kind words about the support and dedication...

Virna and the team at Envoy made everything smooth and seamless. Refinancing can feel stressful or overwhelming but NOT with Virna. Always felt at ease and so comfortable. Thank you !!!!

Reply from Virna Brown

March 25th, 2026 08:40 PM

It’s wonderful to know that you felt at ease during the refinancing process, Stephanie. Making sure you have a comfortable and stress-free experience is important to me. Thank you for your feedback, and if there’s anything else you need, just...

"I had a great experience with the customer service agent . They were very professional, patient, and handled my request quickly. Thank you for the excellent service!

Reply from Virna Brown

March 24th, 2026 01:13 PM

I'm glad to hear you had a positive experience with the customer service, Youssef. Ensuring professionalism and efficiency is a priority for me. Should you need any more assistance or have further questions, don't hesitate to reach out. Thank...

Excellent service, very prompt and reliable. Communication is excellent

Reply from Virna Brown - Envoy Mortgage

March 8th, 2026 06:46 PM

It's great to know that you found the service prompt and reliable, Patrick. Communication is a key part of what I strive to provide, so it’s encouraging to hear this reflected in your experience. If there's anything else you need, please feel...

Virna Brown - Envoy Mortgage has received a review with 5 star rating from Eric S J

Reply from Owner

March 8th, 2026 06:46 PM

Eric, I'm grateful for your positive rating. If there's anything else I can assist you with, feel free to let me know.

Virna and her team have alway made for a quick and smooth transaction thank you

Reply from Virna Brown - Envoy Mortgage

March 8th, 2026 06:46 PM

Eric, I'm grateful for your kind words. It's a priority for me and the team to ensure that transactions are both quick and smooth. Your appreciation means a lot. If there's anything else I can assist you with, please let me know.

Very accommodating, patient, thorough

Reply from Justus Anderson

March 11th, 2026 02:07 PM

Thanks for highlighting the aspects that made your experience positive, Venancio. I aim to be accommodating, patient, and thorough in my approach, and I'm glad this resonated with you. If there's ever anything more I can help with, just let...

Virna Brown - Envoy Mortgage has received a review with 5 star rating from Mina M

Reply from Owner

March 8th, 2026 06:48 PM

I appreciate your rating, Mina. Please don't hesitate to reach out if you ever need assistance or have questions.

Virna is an exceptional professional. She assisted me from the pre-approval stage through the entire closing process. I experienced no stress or complications along the way. She guided me through every step and made the journey to homeownership...

Reply from Virna Brown

March 10th, 2026 02:10 PM

Thank you for sharing your experience, Mina. I'm pleased to know that the process was smooth for you from start to finish. Guiding you through each step and helping ensure things felt stress-free is important to me. If you ever have more questions...

She was very helpful , knowledgeable, supportive and very professional. I highly recommend her.

Reply from Virna Brown

March 9th, 2026 01:42 PM

I'm grateful for your kind words, Madouna. I'm pleased to hear that you found my assistance helpful and professional. If you have any more questions or need further support, feel free to reach out anytime. Thank you for recommending me.

41–50 of 1981

About

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

CONVENTIONAL LOANS

FHA LOANS

DSCR LOANS

VA LOANS

JUMBO LOANS