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Envoy Mortgage - Franklin Branch, Worcester, MA

Worcester, MA

4.94

(1,998)

Mortgage

Mortgage Loan Officer

Contact Info

(508) 356-5519

Worcester, MA

https://www.envoymortgage.com/branch/franklin-ma-653/

Location & Business Hours

Business Hours

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

Sat

closed

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4.94

(1,998)

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5 Star

98%

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Virna Brown - Envoy Mortgage has received a review with 5 star rating from Anthony P

Reply from Owner

December 15th, 2025 04:36 PM

I'm truly grateful for your thoughtful review, Nana. It was a pleasure assisting you and your husband through the home purchase process. I’m glad to hear that my team and I could meet your needs promptly and effectively. Should you or anyone...

Thank you for all the hard work and detailed communication. You made a stressful and confusing process very easy to complete.

Reply from Virna Brown

September 10th, 2025 01:11 PM

I'm glad to hear that my efforts and clear communication made the process easier for you. Making such processes less stressful is always a priority for me. If there's anything else you need in the future, please let me know.

Virna Brown - Envoy Mortgage has received a review with 5 star rating from Justin D

Reply from Owner

December 15th, 2025 04:37 PM

Thank you for the positive rating, Justin. I appreciate it, and I'm here if you need anything further.

Virna is very personable and easy to work with. Super quick response time and able to chat no matyer the time of day . I would 100% recommend using Virna for any mortgage service.

Reply from Virna Brown

September 7th, 2025 04:55 PM

It's great to hear that you found working with me to be a personable and seamless experience. Prompt communication is important to me, and I'm glad it resonated with you. Your 100% recommendation means a lot, and I truly appreciate your support....

Virna was very knowledgeable and answered any questions we had. She was quick to respond to all emails and was on the ball with all aspects of the mortgage process.

Reply from Virna Brown

September 3rd, 2025 01:14 PM

Thanks, Maggie, for your feedback. I'm really pleased to know that you found my knowledge and responsiveness helpful during the mortgage process. It's my priority to address all questions promptly and ensure a smooth experience. If any further...

Refinancing and investment property for a cash out is not as easy as I thought, this is because of that word "Investment property and cash out" that put interest at it higher rate which make me to almost give up. Thanks to the effort of Virna...

Reply from Owner

June 25th, 2026 12:47 AM

I know who you are and greatly appreciate you for passing on your WIN-WIN experience with others. Thank you for not giving up on trying and expecting the same results. not all lenders are created equal.

Personal service, very professional and friendly . Took charge of everything and made it simple for me Highly recommend this service

Reply from Virna Brown

August 27th, 2025 01:38 PM

Thank you, Thomas, for your wonderful review. I'm so pleased to hear that you found my service both professional and friendly. Taking charge to simplify the process for you is truly important to me, and I'm glad it made a positive impact. Your...

Virna and her team were extremely responsive and helpful from from beginning to beginning to end. Their commitment to ensuring a successful closing was encouraging and supportive. I plan on being a repeat customer when the time comes.

Reply from Virna Brown

August 26th, 2025 12:26 PM

Julie, thank you for your wonderful feedback. I'm delighted to hear that you found the responsiveness and support throughout the process encouraging. It’s important to me that each step leads to a successful outcome. Knowing you're considering...

Working with Envoy Mortgage team and Virna Brown was an unbelievable experience. From day one, all my questions were answered and I was put at ease. I would HIGHLY recommend Envoy to anyone looking for mortgage or refinance needs. They were...

Reply from Owner

June 25th, 2026 12:50 AM

Your words mean so much to me. I want to always achieve the very best I can for my borrowers. These are stressful times we live in. The mortgage loan process shouldn't have to be. Thank you for entrusting me. I will continue to stay in touch!...

this experience was FANTASTIC from start to finish. I was immediately put at ease working with Virna and the open constant communication was unmatched.

Reply from Virna Brown

August 24th, 2025 03:31 PM

Stephanie, thank you for your kind words. I'm truly pleased that you felt at ease throughout the process. Open and consistent communication is something I value deeply, and I'm glad it contributed positively to your experience. If there's anything...

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About

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

CONVENTIONAL LOANS

FHA LOANS

DSCR LOANS

VA LOANS

JUMBO LOANS