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Envoy Mortgage - Franklin Branch, Worcester, MA

Worcester, MA

4.94

(1,981)

Mortgage

Mortgage Loan Officer

Contact Info

(508) 356-5519

Worcester, MA

https://www.envoymortgage.com/branch/franklin-ma-653/

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

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4.94

(1,981)

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Virna and her team were extremely responsive and helpful from from beginning to beginning to end. Their commitment to ensuring a successful closing was encouraging and supportive. I plan on being a repeat customer when the time comes.

Reply from Virna Brown

August 26th, 2025 12:26 PM

Julie, thank you for your wonderful feedback. I'm delighted to hear that you found the responsiveness and support throughout the process encouraging. It’s important to me that each step leads to a successful outcome. Knowing you're considering...

Working with Envoy Mortgage team and Virna Brown was an unbelievable experience. From day one, all my questions were answered and I was put at ease. I would HIGHLY recommend Envoy to anyone looking for mortgage or refinance needs. They were...

Reply from Owner

June 25th, 2026 12:50 AM

Your words mean so much to me. I want to always achieve the very best I can for my borrowers. These are stressful times we live in. The mortgage loan process shouldn't have to be. Thank you for entrusting me. I will continue to stay in touch!...

this experience was FANTASTIC from start to finish. I was immediately put at ease working with Virna and the open constant communication was unmatched.

Reply from Virna Brown

August 24th, 2025 03:31 PM

Stephanie, thank you for your kind words. I'm truly pleased that you felt at ease throughout the process. Open and consistent communication is something I value deeply, and I'm glad it contributed positively to your experience. If there's anything...

Virna and the team were informative, quick to reply and patience for my endless questions. All this helped my comfort level.

Reply from Virna Brown

August 20th, 2025 03:24 PM

Ellen, thank you for taking the time to share your experience. I'm glad I could provide the information you needed and respond quickly to your questions. The patience you mention is a crucial part of ensuring that you feel comfortable throughout...

virna made the process quick and easy

Reply from Virna Brown

August 18th, 2025 03:09 PM

Eric, thank you for sharing your feedback. I'm glad to hear that the process felt quick and easy for you. Ensuring a smooth experience is always my goal, and it's great to know I could help facilitate that for you. If there's anything more...

Virna & her team handled everything accordingly. Virna was outstanding, kind, extremely thorough in both text and telephone conversations.I would recommend everyone that we dealt with I would recommend highly envoy was outstanding and we are...

Reply from Virna Brown

August 18th, 2025 01:35 PM

Scot, thank you so much for taking the time to share your thoughts. I'm truly pleased to hear that you found my communication through both text and phone conversations thorough and helpful. Your kind words about my approach mean a lot, and...

When the listing agent learned Virna Brown would handle my financing, it factored into the seller's decision, because we would not present a financing risk. Virna's reputation is impeccable and well earned. She is not only a highly respected...

Reply from Virna Brown

August 10th, 2025 03:38 PM

John, thank you for sharing your experience. I’m truly honored to know that my involvement factored positively into the seller’s decision, and I deeply appreciate your kind words about my reputation. Building relationships with clients like...

Justus was great from beginning to end

Reply from Justus Anderson

August 6th, 2025 01:40 PM

Thank you so much, Steven. I'm really glad to hear that you had a positive experience from start to finish. It was a pleasure working with you, and I'm here if you ever need anything in the future.

The professional touch was top notch.

Reply from Virna Brown - Envoy Mortgage

July 9th, 2025 06:28 PM

Thank you, Ehizeme, for your generous words. I'm glad to hear that you found the professional touch met your expectations. It was truly a pleasure working with you. If there's anything else I can assist you with, please don't hesitate to reach...

Virna Brown - Envoy Mortgage has received a review with 4 star rating from Midouin T

Reply from Owner

July 9th, 2025 06:29 PM

Thank you, Midouin, for your feedback. I'm glad to know that you found the experience beneficial. If there's any aspect of my service you feel could be enhanced or if you have any further questions, please feel free to reach out. Your insights...

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About

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

CONVENTIONAL LOANS

FHA LOANS

DSCR LOANS

VA LOANS

JUMBO LOANS