Ruoff Mortgage - Frankfort, IN
Frankfort, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 4:30 PM
Wed
8:30 AM to 4:30 PM
Thu
8:30 AM to 4:30 PM
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Reviews from Web
Process was fairly quick.
Reply from Laura Mullen | NMLS# 500688 | Ruoff...
April 1st, 2024 12:32 PM
I appreciate your feedback, Chris! I'm glad to hear that you found the process at Ruoff Mortgage to be fairly quick. We always strive to provide efficient and seamless mortgage transactions for our clients. Your review is truly appreciated...
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Laura was very quick with responding, answering all questions, and overall such a pleasure to work with! She is wonderful!
Reply from Laura Mullen | NMLS# 500688 | Ruoff...
March 25th, 2024 05:38 PM
Thank you so much for your kind words, Haleigh. I'm thrilled to hear that you had a positive experience with me at Ruoff Mortgage. It was a pleasure to assist you and I'm glad I could provide the swift responses you needed. Your feedback is...
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Home of the absolute best loan officer in the business. If you enjoy stress and difficulty, then this isn’t the place for you. But if you want real professional results along with the best streamlined process available, then this is your place....
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Reply from Owner
March 11th, 2024 12:57 PM
Thanks Oran! It was so great to work with you again on your new home purchase! Your kind words mean a lot to me. I hope you LOVE your new home!
Laura’s ability too answer all our questions clearly and consistently should not be understated. No matter what time, or what the issue was, she was always there for us via the phone or email. Buying a house can be a very stressful time and...
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Reply from Laura Mullen | NMLS# 500688 | Ruoff...
March 11th, 2024 01:35 PM
Dear Oran, I couldn't be happier to hear such wonderful feedback! I understand how important clear and consistent communication is, especially during something as significant as buying a house. It's my goal to always be there for you every...
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Quick and knowledgeable responses. Excellent and timely communication throughout the process.
Reply from Owner
March 11th, 2024 01:35 PM
Thank you for your wonderful review, Thomas! I'm thrilled to hear that you found my responses quick and knowledgeable. Providing excellent and timely communication is always my goal, so I'm glad that was your experience. It was a pleasure working...
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Quick and knowledgeable responses. Excellent and timely communication throughout the process.
Reply from Laura Mullen | NMLS# 500688 | Ruoff...
March 6th, 2024 07:10 PM
I'm very grateful for your positive feedback, Thomas. It was a pleasure assisting you through your mortgage process at Ruoff Mortgage. I strive to provide timely and knowledgeable responses to all my clients, and I'm delighted to hear that...
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Use of the loan butler was nice as well as the emailed updates on the progress of the loan.
Reply from Laura Mullen | NMLS# 500688 | Ruoff...
February 27th, 2024 02:34 PM
Thanks for the review, Curtis!
Laura was wonderful to work with! She made communication easy! She was always willing to go above and beyond to make sure things were completed in a timely manner!
Reply from Laura Mullen | NMLS# 500688 | Ruoff...
February 27th, 2024 02:35 PM
Thanks, Mindy. And you were worried I was going to block your number. Haha! It was a pleasure to work with you on your new home purchase!
I felt that it went really well on Ruoffs end and made it extremely easy to buy our home!
Reply from Laura Mullen | NMLS# 500688 | Ruoff...
February 13th, 2024 01:33 PM
Thanks Isaac! Congrats on the new house and the wedding! What a great week for you!
Laura was fantastic and made everything easy!
Reply from Laura Mullen | NMLS# 500688 | Ruoff...
February 12th, 2024 02:49 AM
Thanks so much Keli! You made everything super easy, too!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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