Ruoff Mortgage - Frankfort, IN
Frankfort, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 4:30 PM
Thu
8:30 AM to 4:30 PM
Fri
8:30 AM to 4:30 PM
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Reviews from Web
They were on top of keeping us notified with all the changes and transactions. They were quick to get us into a home and treated us like we knew each other for years. Thank you so much we love our forever home.
They were on top of keeping us notified with all the changes and transactions. They were quick to get us into a home and treated us like we knew each other for years.
Reply from Laura Mullen, Ruoff Mortgage
May 16th, 2024 05:39 PM
I'm delighted to hear that you had a positive experience with us, Jose. Our team at Ruoff Mortgage strives to keep our clients informed and comfortable throughout the process, and I'm glad that this was reflected in your experience. I'm thrilled...
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Our initial offer to closing took less than a month! Laura was able to guide us through the pros and cons of a VA loan and helped us secure a better rate through a conventional loan and 3.5% down. The process was quick and easy!
Reply from Laura Mullen, Ruoff Mortgage
May 15th, 2024 05:57 PM
I'm thrilled to hear that you had a positive experience with our mortgage process, Nicole! It was my pleasure to guide you through the pros and cons of various loan options and I'm glad we were able to secure a better rate for you. Your feedback...
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If I had any questions, she was always there, and if I didn’t know something, she was always good at explaining things to me. When I called, she always answered the phone.
Reply from Laura Mullen, Ruoff Mortgage
May 15th, 2024 12:05 PM
I'm thrilled to hear such positive feedback, Tammy! Being accessible and providing clear explanations is a key part of my role, so I'm glad that it made the experience smooth for you. I'll always be here to answer any questions you may have....
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Laura made the entire process smooth and clear! For being a first time buyer, the entire process was clear and simple up until closing.
Reply from Laura Mullen, Ruoff Mortgage
May 15th, 2024 10:50 AM
I'm thrilled to hear that you had a positive experience with your first home purchase, Daniela! It's always my goal to make the mortgage process as smooth and clear as possible, especially for first time buyers. It was a pleasure to assist...
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Fast, Friendly Service.
Reply from Owner
May 15th, 2024 10:50 AM
I'm thrilled to hear that you rated your experience with me at Ruoff Mortgage so highly, Ben! Your kind words, acknowledging my fast and friendly service, are very much appreciated. Please don't hesitate to reach out if you need any further...
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Fast, Friendly Service.
Reply from Laura Mullen, Ruoff Mortgage
May 13th, 2024 03:09 PM
I'm thrilled to hear that you had a positive experience with me at Ruoff Mortgage, Benny. Your feedback is greatly appreciated and it's fantastic to know you found the service fast and friendly. I hope to assist you with any future mortgage...
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Laura was extremely helpful and knowledgeable in helping us navigate our first home purchase. She provide quick and friendly responses to all of our questions. Extremely helpful in helping us determine if we wanted to use a VA convention loan!...
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Reply from Owner
May 13th, 2024 11:54 AM
I'm so glad to hear that you found the service helpful, Kyle! It was truly my pleasure to assist you with your first home purchase. Deciding between different loan options can certainly be challenging, but I'm thrilled that I could provide...
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Clear, quick, and friendly communication. Laura was very helpful in navigating us through the loan process.
Reply from Laura Mullen, Ruoff Mortgage
May 13th, 2024 11:55 AM
Thanks for your positive feedback, Kyle! I'm glad to hear that you found our communication clear, quick, and friendly. It was my pleasure to help you navigate the loan process at Ruoff Mortgage. I strive to provide the best service to our clients...
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Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from William C
Reply from Owner
May 13th, 2024 11:56 AM
Thank you for the excellent 5-star rating! It was a pleasure assisting you in your journey with Ruoff Mortgage. Your feedback is greatly appreciated and it encourages us to continue delivering top-notch service. Should you have any future mortgage...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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