Ruoff Mortgage - Frankfort, IN
Frankfort, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 4:30 PM
Thu
8:30 AM to 4:30 PM
Fri
8:30 AM to 4:30 PM
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Reviews from Web
Everything Laura Mullen done was excellent. Everything went very well.
Reply from Laura Mullen
August 12th, 2024 03:16 PM
I'm thrilled to hear that you were satisfied with your experience, Harley! It makes me proud when I can make things go smoothly for my clients. I strive to deliver excellence in my service at Ruoff Mortgage. Thank you for leaving a 5-star rating,...
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Any problems were fixed quickly and all changes were known immediately
Reply from Laura Mullen, Ruoff Mortgage
August 5th, 2024 03:31 PM
I'm thrilled to hear that you had a positive experience with us, James. Ensuring any issues are dealt with promptly and keeping you updated is a fundamental part of how we do business at Ruoff Mortgage. Your 5-star rating is very much appreciated...
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Laura Mullen was extremely helpful and patient with us through the whole process. She was very knowledgeable and any questions we had were answered quickly and if things needed done they were done asap as well. I would absolutely recommend...
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Reply from Laura Mullen, Ruoff Mortgage
August 5th, 2024 12:51 PM
I'm truly overjoyed to hear your positive feedback, Mandi! It was my pleasure to assist you through the process. Your words encourage me to continue providing the best service possible. I appreciate your recommendation immensely and will continue...
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Laura is awesome! We’ve worked together before, and she was able to get me a pre-approval the same day I asked for it! The property had some issues we had to work through, and I always knew she had my back through it all! Thanks so much Laura!...
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Reply from Owner
August 5th, 2024 12:53 PM
Hi Stacie, Thank you so much for the perfect rating and the wonderful comments! I am so glad to hear that you had such a positive experience with our process and the 'Loan Butler'. It was truly my pleasure to support you throughout the process...
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Laura didn’t give up! She found the answers I needed to purchase this unusual property! Yay!
Reply from Laura Mullen, Ruoff Mortgage
August 1st, 2024 07:34 PM
I'm so glad to hear that you're happy with the service, Stacie! Your transaction was indeed unique, and I'm grateful for the opportunity to help you navigate through it. It's my goal to ensure every client is fully informed and comfortable...
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Great communication & fast responses
Reply from Laura Mullen, Ruoff Mortgage
August 1st, 2024 03:31 PM
Thank you, Reno, for your high rating and positive review. I'm glad to hear that you were satisfied with our communication and response time at Ruoff Mortgage. Your feedback is appreciated and I'll continue to strive to provide the same level...
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Laura was very punctual and outstanding on every aspect on the process. She answered every question I had with an amazing attitude and made the buying experience as painless and easy as possible. Thank you Laura for everything you have done...
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Reply from Owner
July 22nd, 2024 12:49 PM
Thank you so much for your kind words! I'm thrilled to hear you had such a positive experience with the mortgage process. Your satisfaction is my top priority, and it was truly a pleasure to assist you. Don't hesitate to reach out if you ever...
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Laura was very punctual and outstanding on every aspect on the process. She answered every question I had with an amazing attitude and made the buying experience as painless and easy as possible. Thank you Laura for everything you have done...
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Reply from Laura Mullen, Ruoff Mortgage
July 22nd, 2024 12:48 PM
I'm thrilled to hear about your positive experience! Making the process as easy and painless as possible for you was my top priority. I'm really glad I could help guide you through your mortgage journey. I appreciated every question you had,...
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Great and timely communication
Reply from Laura Mullen, Ruoff Mortgage
July 15th, 2024 04:47 PM
I'm thrilled to hear that you were pleased with the communication throughout your experience with Ruoff Mortgage, Dan. Ensuring that my clients are well-informed and comfortable during each step of the process is a top priority for me. Your...
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The process was quite simple and it was made very easy with the help of Laura and Jazah. No issues whatsoever!
Reply from Laura Mullen, Ruoff Mortgage
July 11th, 2024 05:53 PM
I'm so glad to hear that your experience with Ruoff Mortgage was a smooth one, Justin. We strive to make the process as simple as possible for our clients. It was a pleasure working with you. Your positive feedback means a lot to me!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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