Ruoff Mortgage - Frankfort, IN
Frankfort, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 4:30 PM(Open now)
Thu
8:30 AM to 4:30 PM
Fri
8:30 AM to 4:30 PM
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Reviews from Web
Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from The W
Reply from Owner
April 2nd, 2025 03:26 PM
I'm thrilled to know that you had such a positive experience. It was a pleasure assisting you with your mortgage needs. Thank you for your excellent rating and trust in Ruoff Mortgage.
She was easy to work with and so friendly!
Reply from Laura Mullen, Ruoff Mortgage
March 31st, 2025 03:48 PM
I'm delighted to hear that you found the experience easy and friendly, Michaela. It was a pleasure working with you, and I appreciate your kind words. I hope you love your beautiful new home!
This process was very quick and much easier than other home buying experiences I have had. Communication was fantastic and there was very little for me to do on my end.
Reply from Laura Mullen, Ruoff Mortgage
March 26th, 2025 02:04 AM
I'm thrilled to hear that the process was quick and straightforward for you. Effective communication is a priority for me, and I'm glad it made your experience easier. I hope you love your new home!
Laura was amazing throughout this whole process. She kept me informed every step of the process and I'm forever grateful for how hard she worked for me.
Reply from Laura Mullen, Ruoff Mortgage
March 21st, 2025 03:25 PM
Thank you so much, Amanda! I'm truly grateful for your kind words and for trusting me with your home-buying journey. It was a pleasure to keep you informed and work alongside you every step of the way. Knowing that you're happy with the experience...
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Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Amy J
Reply from Owner
March 21st, 2025 12:27 PM
Amy, thank you so much for your kind review and the 5-star rating! I'm thrilled to hear that you had a positive experience working with me at Ruoff Mortgage. It's always my goal to provide the best service possible and make the mortgage process...
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Laura is great. Always keeping us up to date with the process. Also quick to respond to any questions even on the weekend.
Reply from Laura Mullen, Ruoff Mortgage
March 21st, 2025 12:27 PM
Thank you, Aaron! I'm thrilled to hear that you appreciated the updates and responsiveness throughout the process. It's important to me to be there for my clients whenever they need, even on the weekends. Your satisfaction means a lot, and...
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Communication
Reply from Laura Mullen, Ruoff Mortgage
March 14th, 2025 03:31 PM
Hi Brady, Thank you so much for your kind review! I'm thrilled to hear that you were happy with the communication throughout the process. Keeping clients informed and feeling confident is something I truly prioritize. If you have any more questions...
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Quick to respond. Answers were very knowledgeable. The process of the loan to longer on behalf of the borrower. Not the loan officer.
Reply from Laura Mullen, Ruoff Mortgage
March 11th, 2025 11:09 AM
Hi Josh, Thank you so much for your feedback and for highlighting the aspects of my service that you appreciated. It's great to hear that you found my responses quick and knowledgeable. I understand the process can sometimes take longer than...
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Laura was extremely helpful Couldn't have asked for anyone better for my first time buying a home
Reply from Laura Mullen, Ruoff Mortgage
March 3rd, 2025 03:37 PM
Cody, thank you so much for your kind words! I'm thrilled to hear that I could help make your first home-buying experience a positive one. It's always my goal to provide the best possible support and guidance to my clients. If you ever have...
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Amazing help from laura
Reply from Laura Mullen, Ruoff Mortgage
March 3rd, 2025 11:46 AM
Thank you so much, Cody! It was a pleasure working with you, and I'm thrilled to hear you had a great experience. If you ever need anything in the future, don't hesitate to reach out. Wishing you all the best!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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