Ruoff Mortgage - Frankfort, IN
Frankfort, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 4:30 PM
Fri
8:30 AM to 4:30 PM
Sat
closed
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Reviews from Web
Laura and her team made the entire home buying process smooth and stress-free. Communication was always clear and timely, and every question I had was answered quickly and thoroughly. Laura did a great job explaining each step of the loan process...
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Reply from Laura Mullen, Ruoff Mortgage
March 9th, 2026 12:43 PM
I'm grateful for your thoughtful feedback, Keaton. Keeping the process smooth and stress-free is always my goal, and I'm glad I could help provide clear communication and thorough answers along the way. Your confidence and ease in handling...
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Mandy was so easy to work with and very informative! Super communicative and sweet
Reply from Owner
March 10th, 2026 05:38 PM
Hi Taylor,
Thank you so much for your kind words! It really was my pleasure helping with the financing of your 1st home. I hope you and Kaleb have many wonderful years there!
Being consistently transparent and honest proved highly beneficial, as it facilitated openness about all necessary steps to finalize the loan.
Reply from Owner
March 9th, 2026 12:47 PM
I appreciate your recognition of the importance of transparency and honesty throughout the loan process, Brian. Ensuring clear communication and openness is a key priority for me, and I'm glad it contributed positively to your experience. If...
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Being consistently transparent and honest proved highly beneficial, as it facilitated openness about all necessary steps to finalize the loan.
Reply from Laura Mullen, Ruoff Mortgage
March 4th, 2026 12:08 PM
Brian, I appreciate your feedback and am pleased to hear that transparency and honesty were helpful throughout your loan process. If there’s anything more I can assist you with, feel free to reach out. Thank you for taking the time to share...
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Ruoff mortgage in Frankfort Indiana is a truly great business to finance a home with and Laura Mullen and her assistant Rosa are why. They make it as simple and as painless as such an endeavor can be. They answer any questions you have promptly...
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Reply from Owner
March 12th, 2026 10:12 AM
Faith, thank you for such a complimentary review, and for your kind words about how Rosa and I work together. It's rewarding to know that our efforts to simplify the home financing process have had a positive impact on your experience. Should...
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Laura was phenomenal. Held my hand and walked me through the process.
Reply from Laura Mullen, Ruoff Mortgage
February 25th, 2026 08:11 PM
Faith, I'm pleased to know you felt well supported during the process. Guiding you step by step was my goal, and I'm glad I could be of assistance. If you have any other questions or need further help, feel free to reach out. Thank you for...
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Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Taylor S
Reply from Owner
May 23rd, 2023 02:31 AM
Hi, Taylor. Thanks for the stars rating!
Excellent to work with Laura.
Reply from Laura Mullen, Ruoff Mortgage
February 18th, 2026 06:08 PM
I appreciate your feedback and am glad to know you had a positive experience working with me, Taylor. If you have any further needs or questions in the future, don't hesitate to reach out.
Laura and her team were great to work with in this process. Laura was amazing at helping us find the best r*te and helping guide us through going through the loan process. This was our second time working with Laura and if we refinance down...
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Reply from Laura Mullen, Ruoff Mortgage
February 18th, 2026 06:08 PM
I appreciate you choosing to work with me again, and I'm glad to know that you found the rate and guidance helpful during the loan process. It's always helpful to be part of your journey, and I'm here if you need support with anything else...
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I can’t say enough good things about Laura! She was so helpful, kind, knowledgeable and dedicated to giving us the best and easiest experience. Everything was so smooth and it just seemed so easy compared to past experiences with other companies...
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Reply from Owner
February 18th, 2026 06:08 PM
Tenley, I'm truly pleased to know that you had such a positive experience. It's important to me that the process feels smooth and approachable, so hearing your feedback is very rewarding. If there's ever anything more you need or any questions...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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