

FirstBank Mortgage - Mt. Juliet - 2738 N. Mt...., Mount Juliet, TN
Mount Juliet, TN

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
FirstBank Mortgage - Mt. Juliet - 2738 N. Mt. Juliet Rd. has received a review with 5 star rating from Kim J
Reply from Owner
June 8th, 2026 04:34 PM
We appreciate the positive rating Kim!
John was so great to work with.
Reply from John Burkeen
May 13th, 2026 02:50 PM
Thank you, Kimberly! I'm grateful to have the opportunity to help you guys with your mortgage. Have a great day!
Matt is a great help during the process; as well as the rest of the team in the office and the recommendations he gave for other services were great to work with. All the way through the process he was happy to get any answers for questions...
read more
Reply from Matt Wood
August 14th, 2026 01:51 PM
Scott, I'm pleased to hear that you found my assistance and the team's support valuable throughout the process. It's important to me that you received timely answers, even while I was on vacation. Thank you for your kind words and for trusting...
read more
I talked to Matt in early march as I wanted to get prequalified. I filed all documents as he instructed me to. And then he ghosted me. No answers to anything and nothing changed on the website where I uploaded all my stuff. It’s now may. The...
read more
Communicative always, fast, friendly
Reply from Matt Wood
May 5th, 2026 09:25 PM
Sierra, I'm grateful for your kind words. It's great to know that you appreciated the communication and found the process fast and friendly. If there's anything else you need, please feel free to reach out.
John was always very prompt and always a step or two ahead of the in process. The support team followed his lead. I was amazed at how smoothly the double closing went. I always keep John and team in my plans when
I move again.
Reply from John Burkeen
May 4th, 2026 08:58 PM
Robert, I'm grateful for you and Lori! Thank you for sharing your experience and kind words sir! I hope you have a smooth transition into your new place! Sincerely, John
Amazing Customer assistance and support!! Always
comes to closings on behalf of Buyers!!
Reply from John Burkeen
May 4th, 2026 08:57 PM
Hi Anita, I appreciate your kind words about as always and love working with you! You make everyone feel very special with your warm heart, you're truly a special person!!
John kept in touch throughout the entire process. Always returned calls and answered questions promptly. Super nice guy and fun to work with.
Reply from John Burkeen
May 4th, 2026 08:55 PM
Phillip, It was a pleasure working with you, and I'm grateful for your kind words. If you have any more questions or need assistance in the future, feel free to reach out. Sincerely, John
It was an absolute pleasure working with John! He stayed on top of every detail throughout the process and was incredibly responsive. He took exceptional care of both me and my clients, making everything smooth and stress-free. He was recommended...
read more
Reply from John Burkeen
May 4th, 2026 08:54 PM
Hi Janet, thank you so much for the kind words I really appreciate you. :) Hope you have a great week! John
Matt made made it happen fast!
Reply from Matt Wood
May 4th, 2026 03:10 PM
Silas, I'm glad I could help make things happen quickly for you. I appreciate your feedback!
81–90 of 1020
About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433