

FirstBank Mortgage - Mt. Juliet - 2738 N. Mt...., Mount Juliet, TN
Mount Juliet, TN

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Joe was always quick to answer questions and made us feel confident during the entire process.
John is almost quick to respond to our clients needs. His efficient response time and experienced knowledge of his loan options always makes any transaction we have done less worrisome in a highly stressful market.
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The okay rating for our overall experience involved transferring the loan from another bank to you and everything was excellent on your end. You had no control over the issues we had with an error by the other bank.
my client was very happy and at ease by Jacob's professionalism---
helped me through the entire process!
Had a great overall experience. Communication was great, the process to upload documents was easy, and I have no complaints about any of it
Reply from John Burkeen
August 28th, 2026 07:12 PM
Thank you for the kind words, it was a pleasure working with you guys! I believe you will love Middle TN. Sincerely, John
Joe was amazing! Made the process super simple and was always there to ask questions and help us to better understand our options. You can tell that he makes clients his priority and was very professional. Made the whole process seamless.
Reply from Joseph A. McNamee
August 24th, 2026 02:26 PM
I'm happy to hear that the process felt seamless for you, Katherine. I strive to make sure my clients feel supported and informed every step of the way. Thank you for your kind words and for highlighting my dedication.
The package arrived several days early that is what impressed me!
Reply from Joseph A. McNamee
August 24th, 2026 02:51 PM
I'm pleased to hear that the early arrival made a positive impression, Paula. It's great to know that the timing worked well for you.
FirstBank Mortgage - Mt. Juliet - 2738 N. Mt. Juliet Rd. has received a review with 5 star rating from Lynda B R
John is quick to respond and is very knowledgable on providing my clients the best options. He has professional and makes my clients feel comfortable and confident
Reply from John Burkeen
August 17th, 2026 03:57 PM
Thank you for the kind words Lynda, I appreciate you!
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433