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First Horizon Bank - Tampa, FL
Tampa, FL

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Everything was quick and easy. Bart did a great job
Reply from Bart Cleri
February 6th, 2026 02:15 PM
Thank you, Alana...You were great to work with as always and we were able to get a great 15 Year rate!! You will be happy to see how quickly you pay this off! Thank you so much!!
Mrs. Abreu went above and beyond to ensure my process went as smoothly as possible from the beginning to the end of closing. I also found it easy to reach and communicate with her in regards to any questions I had. I would recommend her to...
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Reply from Michelle Abreu
February 5th, 2026 12:39 AM
Thank you for taking the time to share your survey feedback. It was a pleasure supporting you as a first-time homebuyer, and I’m glad we were able to secure available grant assistance to make the process more affordable. I’m thrilled everything...
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It was easy to engage the bank about refinancing and the members worked efficiently to accomplish this refinance in very short order. I would readily recommend them to any friend or colleague who was considering such a service from First Horizon....
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Reply from Tony Umholtz
February 6th, 2026 06:56 PM
We appreciate your feedback, William. It's great to know that the refinancing process with First Horizon Bank was smooth and efficient for you. Your willingness to recommend our services to friends and colleagues is valued deeply, and we are...
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Heather Roberts has received a review with 5 star rating from Lauren W
Reply from Owner
February 2nd, 2026 03:31 PM
Lauren, We appreciate the feedback of your experience. Please don't hesitate to reach out to us if you have questions or concerns. Thank you for banking with First Horizon! ^Ken
We can't thank Heather and Anisa for all their help during the process of buying our FIRST home! Heather worked around clock to make sure the process was as seamless as possible. She was so patient and explained things to make sure we knew...
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Reply from Heather Roberts
March 7th, 2026 05:52 PM
Lauren, I greatly appreciate your thoughtful review. Assisting you and ensuring a seamless process during your first home purchase was truly rewarding for me. It's important that you felt informed and comfortable, and I'm pleased to hear that...
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Able to reach after hours and provide assistance when needed.
Reply from Tony Umholtz
February 6th, 2026 06:58 PM
We appreciate your feedback, Jermaine. It's great to know that you could reach out for assistance even after hours when needed. Providing reliable support is important to us. If there's anything else we can do for you, please let us know.
service and the attention
Reply from Heather Roberts
March 7th, 2026 05:52 PM
Keith, I appreciate you taking the time to share your thoughts about my service and attention. It's important to me that I provide the best support possible, and I'm glad you had a positive experience. If there's anything more I can do for...
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Morgage branch manager explained the process to me in simple terms and my no experiience / first time home buyer. He was very professional, supportive and patient. Kyle made the entire process easy, stressless and wonderful experience with...
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Reply from Kyle L. Edwards
January 29th, 2026 12:56 PM
Grace, I'm glad to hear that your experience as a first-time homebuyer was smooth and stress-free. It was important to me to explain the process in terms that were easy to understand, and I'm glad that came across well. Your kind words about...
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Heather Roberts at First Horizon made all the difference in my homebuying journey. As a first-time buyer, I felt lost, but Heather guided me every step of the way with patience, knowledge, and genuine care.She truly advocates for her clients,...
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Reply from Owner
January 27th, 2026 09:27 PM
Hi Janna, Hi thank you for reaching out to us, and sharing your customer service experience, we are happy to hear that you had a pleasant experience at our 1000 Kennedy Dr location. We appreciate your sentiments and will pass along the information...
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Heather Roberts made all the difference, she is one of the most experienced, hardworking, and dedicated professionals I have ever known. I believe I would not be in a position to become a homeowner today without her.Throughout this entire process,...
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Reply from Heather Roberts
January 29th, 2026 06:39 PM
Janna, your words mean a lot to me. I'm truly glad that my support helped you on the path to homeownership. Ensuring that you felt understood and cared for was my goal throughout this process. Thank you for placing your trust in me, and if...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.