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First Horizon Bank - Nashville, TN
Nashville, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Michael and his team were amazing to work with. They were extremely responsive, knowledgeable, and made the whole loan process easy!
Reply from Owner
January 12th, 2026 01:46 PM
Your feedback is sincerely appreciated, Parsa. I'm pleased to know that you found the loan process smooth and our team's responsiveness and knowledge helpful. If you need any more assistance or have questions in the future, feel free to contact...
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Michael and his entire team were amazing to work with. He is professional, responsive, and made the entire process smooth from start to finish.
Reply from Michael Ribas
January 8th, 2026 04:33 PM
I appreciate your feedback, Parsa. Knowing that I was able to make the process smooth and efficient for you means a lot to me. If there's ever anything else you need, please feel free to get in touch.
Michael was very professional and guided us into a great loan product that fit our needs. The process was user-friendly from start to finish with electronic document collection and e-signing of the closing docs. His underwriting team was great...
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Reply from Michael Ribas
January 7th, 2026 04:32 PM
Your feedback is truly appreciated, Todd. I'm happy to hear that the loan product met your needs, and everything went smoothly. A seamless experience is my priority, and I'm glad the efforts resonated well. If there's anything further I can...
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Matthew Harrison and Justin Frizzell made the process seamless! They advocated for me and I couldn't be more pleased with the outcomes.
Reply from Justin Frizzell
January 15th, 2026 04:54 PM
I'm glad to hear that the process was seamless for you, Marc. Your satisfaction with the outcomes is immensely appreciated. Thank you for sharing your experience with First Horizon Bank.
Exc communication; easy to navigate portal;
Reply from Michael Ribas
December 24th, 2025 03:40 PM
Thank you, Celso! I'm glad you found the communication helpful and the portal easy to navigate. Your feedback means a lot, and if there's anything more, I can assist you with, please let me know.
This was our second time working with Justin and both experiences have been very positive. Justin was nothing short of patience and knowledgeable when it came to answering our questions and walking us through the entire process.
Reply from Justin Frizzell
December 18th, 2025 03:24 PM
I'm pleased to hear that your second experience working with us was positive, Shelly. I appreciate your kind words and am glad we could provide the patience and knowledge you needed throughout the process. Thank you for choosing to work with...
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The personal service with the loan proces. Justin stayed in touch with us during the whole process. No surprises just straight answers. Thankful for the opportunit.
Reply from Justin Frizzell
December 17th, 2025 02:49 PM
Thank you, David. It was a pleasure to work with you and Theresa on the purchase of your new home.
Brad stayed in touch and was very easy to work with.
Reply from Brad Spurgeon
December 16th, 2025 02:35 PM
I appreciate your feedback, Angela. I'm pleased to hear that our communication was effective and the process smooth for you. Thank you for your kind words and for choosing to work with me at First Horizon Bank.
Justin is absolutely fantastic. I wouldn't turn to anyone else besides him. I feel like he has become a friend and even part of the family. The BEST!
Reply from Justin Frizzell
December 16th, 2025 03:25 PM
I truly appreciate your kind words, Michael. It means a lot to me that you consider our relationship so positively. I'm always here to assist you, and I'm grateful for the trust you've placed in me at First Horizon Bank.
Michael Ribas and Erika Lane were absolutely excellent. Very progressional and extremely responsive. My loan process was very smooth thanks to their amazing work. I highly recommend them to anyone and give them extremely high remarks.
Reply from Michael Ribas
December 8th, 2025 03:55 PM
I'm pleased to know that the process went smoothly, John. Thank you for your high recommendation. I'm glad to have had the opportunity to work with you, and if there is anything more you need, feel free to reach out.
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.