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First Horizon Bank - Nashville, TN
Nashville, TN

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Reviews from Web
The whole process was make very easy and everything was communicated extremely well. Thank you
Reply from Michael Ribas
February 9th, 2024 02:38 PM
I'm absolutely thrilled to hear that you found our process easy and communication clear, Anjali. Your feedback truly means a lot to me and First Horizon Bank. We always strive to provide the highest level of service to our valued clients. Thank...
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Justin was great - he was easily accessible to answer any of our questions throughout the mortgage approval process and handled all interactions with us in a professional yet friendly manner.
Reply from Justin Frizzell
November 2nd, 2023 04:20 PM
Hi Natalie, Thank you for your business and the wonderful 5 Star review. If you ever have any mortgage questions or needs, please don't hesitate to contact me. Sincerely, Justin Frizzell Vice President Senior Mortgage Banker NMLS #437063 1...
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Ease of communication, willing to work with clients needs, knowledge
Reply from Michael Ribas
February 9th, 2024 02:39 PM
I'm thrilled to hear that you had a positive experience at First Horizon Bank! It's always my priority to ensure clear communication and to tailor our approach to suit each individual client's needs. Your feedback and your 5-star rating are...
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Justin was prompt and knowledgable regarding all aspects of the home purchase. He was readily accessible for questions. We were disappointed with the appraisal process, as that caused us to move back our closing date. We are very appreciative...
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Reply from Justin Frizzell
November 2nd, 2023 04:20 PM
Hi Joshua, Thank you for your business and the wonderful 5 Star review. If you ever have any mortgage questions or needs, please don't hesitate to contact me. Sincerely, Justin Frizzell Vice President Senior Mortgage Banker NMLS #437063 1 Music...
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efficient and quick communication
Reply from Michael Ribas
May 10th, 2024 03:43 PM
I'm really pleased to hear that you found our communication to be efficient and quick, Jamie. Your positive feedback means a lot to us here at First Horizon Bank. We're always here to provide you with top-notch service. Thanks for the 5-star...
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Professional and easy to work with
Reply from Michael Ribas
February 9th, 2024 02:40 PM
Thank you, Thomas, for the perfect rating and your kind words. I strive to provide a professional service and I'm glad to hear you found the process easy. Rest assured that I will continue to provide the same level of service in the future....
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Brad Spurgeon made the process great. Brad is extremely personable, professional and knowledgeable. He's great at his job.
Reply from Brad Spurgeon
July 5th, 2023 03:32 PM
Bill, thank you for taking the time to complete this survey. It was a pleasure to assist with your new purchase! I hope you are enjoying your
new home soon.
There are many banks that provide the same services. What is important to me is communication and that’s where Brad Spurgeon shined. He was accessible and professional throughout the whole process.
Reply from Brad Spurgeon
July 5th, 2023 03:32 PM
Denny, thank you for taking the time to complete this survey. It was truly a pleasure to work with you and Wendy on your new purchase and I am grateful for your feedback! Sincere appreciation to you both.
Justin actively followed up with various steps along the way, communicated welll, and ultimately positioned us for an early closing which was much appreciated.
Reply from Justin Frizzell
November 2nd, 2023 04:19 PM
Hi Joseph, Thank you for your business and the wonderful 5 Star review. If you ever have any mortgage questions or needs, please don't hesitate to contact me. Sincerely, Justin Frizzell Vice President Senior Mortgage Banker NMLS #437063 1 Music...
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Justin kept a very open line of communication and did everything he could to help us along the way.
Reply from Justin Frizzell
November 2nd, 2023 04:19 PM
Hi Sarah, Thank you for your business and the wonderful 5 Star review. If you ever have any mortgage questions or needs, please don't hesitate to contact me. Sincerely, Justin Frizzell Vice President Senior Mortgage Banker NMLS #437063 1 Music...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.