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First Horizon Bank - Nashville, TN
Nashville, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Justin was great. Very professional, available for questions, on top of things that needed to be completed.
Reply from Justin Frizzell
November 2nd, 2023 04:23 PM
Hi Hope, Thank you for your business and the wonderful 5 Star review. If you ever have any mortgage questions or needs, please don't hesitate to contact me. Sincerely, Justin Frizzell Vice President Senior Mortgage Banker NMLS #437063 1 Music...
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Communicative every step of the way, answered my many questions with accuracy and grace, very flexible in tailoring the loan to our needs. Great experience.
Reply from Michael Ribas
August 28th, 2023 03:01 PM
Thank you so much, Hadi! It was a pleasure working with you.
First and foremost it was the the excellent care, access and communication I received from Justin. He was always available if I had a question or needed help with the loan process. From opening the loan application the closing documents and...
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Reply from Justin Frizzell
November 2nd, 2023 04:23 PM
Hi Monty, Thank you for your business and the wonderful 5 Star review. If you ever have any mortgage questions or needs, please don't hesitate to contact me. Sincerely, Justin Frizzell Vice President Senior Mortgage Banker NMLS #437063 1 Music...
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Mary got us the best deal on the loan, not just on the interest rate but ensuring that the bank could offer their best incentives. Mary was direct and to the point, using our time to get things done. Most of all, Mary was genuine and thoughtful...
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Reply from Mary Malak
November 2nd, 2023 04:25 PM
Thank you so much Alexander, for the excellent review and your kind words. I appreciate thetime you took to share your experience. It was a pleasure to assist you in obtaining the best deal for your loan. I look forward to serving any future...
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Brad's communication has been seamless through this whole process. He's been informative about the questions I have asked, always very responsive, even on weekends, and is good about checking in to see if there's anything else I need. I should...
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Reply from Brad Spurgeon
August 16th, 2023 03:22 PM
Susan, thank you for taking the time to share your experience and complete this survey. It was truly a pleasure to assist you with your new home purchase. I am here when needed. Thank you!
At sixty years old, I have purchase and refinanced homes multiple times and so I'm familiar with how convoluted and occasionally frustrating the process can be. My experience here was excellent. Everyone involved remained engaged in the flow...
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Reply from Michael Ribas
February 9th, 2024 02:32 PM
Thank you for taking the time to share your positive experience, David. I'm delighted to hear that you found our process clear and concise. Your satisfaction is my number one priority, and it's rewarding to know we met that mark with you. My...
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It was so easy!! And working with Michael and his team was awesome. They were very responsive to questions and made the entire process easy.
Reply from Michael Ribas
August 11th, 2023 04:02 PM
Thank you Marcia and David. It was great working with you and congratulations on your new home!
I felt comfortable working with Justin. I trusted his advice and felt he was transparent throughout the entire process. He was incredibly accessible and always responded promptly to questions and messages. We are appreciate all the time and...
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Reply from Justin Frizzell
November 2nd, 2023 04:23 PM
Hi Ben, Thank you for your business and the wonderful 5 Star review. If you ever have any mortgage questions or needs, please don't hesitate to contact me. Sincerely, Justin Frizzell Vice President Senior Mortgage Banker NMLS #437063 1 Music...
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No thank you
Overall good experience with Michael and his team. His team was always available when we needed them.
The digital program was not as user friendly as I anticipated.
Reply from Michael Ribas
August 11th, 2023 03:25 PM
Thanks Harrison. Congratulations on your new home!
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.