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First Horizon Bank - Nashville, TN
Nashville, TN

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Smooth process with few glitches. I feel that the digital experience is sometimes cumbersome but that’s no fault of Brads.
Reply from Brad Spurgeon
January 4th, 2024 04:22 PM
Andy, thank you for the opportunity to assist with your new mortgage and for taking the time to complete this survey. We are always trying to get better and I appreciate you sharing your experience. Sincere appreciation to you and Sharon!
The team and their response to questions.
Reply from Michael Ribas
January 2nd, 2024 04:28 PM
Congratulations on your new home and welcome back to TN!
Wonderful experience working with First Horizon and Justin!
Reply from Justin Frizzell
December 31st, 2023 03:41 PM
Hi Elizabeth, Thank you for your business and the wonderful 5 Star review. If you ever have any mortgage questions or needs, please don't hesitate to contact me. Sincerely, Justin Frizzell Vice President Senior Mortgage Banker NMLS #437063...
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Justin is very kind and helpful. He provides good information and promptly answers any questions or concerns that arise. We are very thankful for his assistance and care throughout the process.
Reply from Justin Frizzell
December 31st, 2023 03:40 PM
Hi Devin, Thank you for your business and the wonderful 5 Star review. If you ever have any mortgage questions or needs, please don't hesitate to contact me. Sincerely, Justin Frizzell Vice President Senior Mortgage Banker NMLS #437063 1 Music...
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We had a very successful closing! Michael and his team made the process as smooth as possible and I learned quite a bit along the way. The First Horizon team were communicative, knowledgeable and helpful the entire way through. Thank you for...
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Reply from Michael Ribas
December 22nd, 2023 05:05 PM
That is great to hear, Matthew. Congratulations on your new home!
michael and his team were amazing. they helped me to get through a very fast closing while always keeping me informed. even after we had to pull out of a contract, only a few days before closing, because of a seller issue, michael and his team...
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Reply from Michael Ribas
December 21st, 2023 03:23 PM
Thank you Bob! It was great working with you and congratulations on your new home!
Answering all questions clearly, explaining all the details, and making a wonderful effort to reach the best deal .Thank you, Mary, for everything.
Reply from Mary Malak
April 10th, 2024 09:10 PM
Thank you so much for your kind review, Atef! It was my pleasure to assist you.
Justin is fantastic! He is extremely attentive and responsive. Seems to always be available. Easiest process I’ve had getting mortgage and closing on a home in the past 25 years.
Reply from Justin Frizzell
December 15th, 2023 04:54 PM
Hi Chasidy, Thank you for your business and the wonderful 5 Star review. If you ever have any mortgage questions or needs, please don't hesitate to contact me. Sincerely, Justin Frizzell Vice President Senior Mortgage Banker NMLS #437063 1...
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Michael is AWESOME! He kept me informed every step of the way. He usually picked up immediately or returned my call immediately when I called. If he didn't know the answer to a question he was able to contact the correct person and give me...
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Reply from Michael Ribas
December 13th, 2023 01:57 PM
That is great to hear, Elosha! I am happy to help. Congratulations on your new home.
Mary explained the process very well. she was following up. she cares and that is all matter to me. you really can tell that she cares about my money and how to get me the better deal.
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.