F
First Horizon Bank - Nashville, TN
Nashville, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Mary Malak was very helpful in assisting me close on my new home
Justin is incredibly helpful and guided me at every step. He was always on top of all documents and accommodative to my schedule. I never thought the mortgage application process would be a pleasant experience. Thanks to Justin, it was a fantastic...
read more
Justin is incredibly helpful and guided me at every step. He was always on top of all documents and accommodative to my schedule. I never thought the mortgage application process would be a pleasant experience. Thanks to Justin, it was a fantastic...
read more
The entire process was smooth and efficient. The team was on top of things
Reply from Justin Frizzell
April 26th, 2024 02:49 PM
I am thrilled to hear that you had a smooth and efficient experience with our team at First Horizon Bank. It is our top priority to provide our customers with the highest level of service. Your positive feedback and excellent rating mean a...
read more
The entire process is lean and efficiently managed. Justin and Matthew were great in guiding through the process. It's an amazing experience. Loved it.
Keep up the great work. Looking forward to working with the bank and its team.
Best
Reply from Justin Frizzell
April 25th, 2024 03:05 PM
Thank you for the perfect rating and for choosing First Horizon Private Bank and Mortgage. We too are looking forward to our continued partnership. Rest assured, we'll keep doing our best to meet and exceed your expectations. Best regards,Justin...
read more
Open and timely communication, ease of document upload, personable and kind staff.
Reply from Justin Frizzell
April 18th, 2024 03:23 PM
I'm very grateful for your kind words, Greta. It is always our priority at First Horizon Bank to provide efficient service and a seamless process for our customers. I'm glad to hear that our communication and document upload process met your...
read more
Easy to contact with very fast response when we had a question. Justin went above and beyond to make sure the process was efficient and closed early. 10/10!
Reply from Justin Frizzell
April 18th, 2024 03:22 PM
Hi Jay, Thank you for the glowing review! I'm thrilled to hear that you found our process efficient and your experience with First Horizon Bank to be satisfactory. It was my pleasure to assist you and expedite the process to make it as smooth...
read more
The consistent, timely responses matched with the personalized, caring rapport was greatly appreciated through this process. Justin, Matthew and the rest of the Team made purchasing our first home a breeze!! 10/10 will recommend your services...
read more
Reply from Justin Frizzell
April 15th, 2024 05:13 PM
Hi Chase, Thank you for your business and the wonderful 5 Star review. If you ever have any mortgage questions or needs, please don't hesitate to contact me. Sincerely, Justin Frizzell Vice President Senior Mortgage Banker NMLS #437063 1 Music...
read more
Very easy and thorough communication, lots of updates and reminders sent via email regarding status/progress. Whole team was helpful and pleasant to interact with.
Reply from Michael Ribas
April 12th, 2024 02:47 PM
Thank you, Ian! That is great to hear. We take pride in our communication and customer service, and it is always rewarding to know it is well received. I will be sure to share your kind words with the rest of the team. We look forward to...
read more
Brad is so helpful, always a great and proactive communicator, and really good at what he does! He made the process super easy. I would definitely recommend him to friends and family!
Reply from Brad Spurgeon
April 11th, 2024 06:11 PM
Allison, thank you for taking the time to respond and provide your feedback. I am so grateful to you and your family!
261–270 of 492
About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.