
F
First Horizon Bank - Mobile, AL
Mobile, AL

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Westin Poole made it great!
If i could give Lisa a higher rating I absolutely would. she has been exceptional and gone way above and beyond to make sure every question was answered and she ensured that me and my wife understood every step if the process especially since...
read more
Reply from Lisa Hartley
September 22nd, 2025 04:18 PM
It means a lot to know you felt supported throughout the home-buying process. Helping you and Sierra understand each step, especially as first-time buyers, was my priority. I'm grateful for your recommendation and happy to have been a part...
read more
Working with Lisa Hartley as my mortgage professional was an exceptional experience from start to finish. She approached every stage of the mortgage process with clarity ensuring that I felt informed and comfortable with each decision.One of...
read more
Reply from Lisa Hartley
September 1st, 2025 11:25 PM
Thank you, Ashley, for your thoughtful review. I'm delighted to hear that you had such a positive experience with the mortgage process. Ensuring that you felt informed and comfortable at each stage was my top priority, and I'm glad to hear...
read more
The documentation was over the top regarding how much information was required for the trust. We have closed numerous loans and never had all that information requested.
Reply from Lisa Hartley
September 1st, 2025 03:12 PM
I understand the documentation process can sometimes feel overwhelming, Hal. Each situation can demand a different level of detail, especially when it involves trusts. I'm here to help guide you through any complexities or questions that arise....
read more
Thank you for the candle!
Reply from Lisa Hartley
August 29th, 2025 03:22 PM
I'm so glad you liked it, Tina! It was a small way to show my appreciation for working together. If there's anything else I can do for you, feel free to let me know. Have a great Labor Day Weekend!! Lisa
Ms. Lisa is the absolute best and easiest to work with! I'm not sure if she has an office with a view or not, but she definitely deserves it!
Reply from Lisa Hartley
August 6th, 2025 02:08 AM
Thank you so much, Bryce, for your kind words. I'm thrilled to know that your experience working with me was so positive. It's wonderful to feel appreciated, and your thoughtful comment about the office view made me smile. If there's anything...
read more
Communication and prompt servic
Working with Lisa was so easy and she was very accommodating with our schedule and last minute phone calls. Her communication was clear and helpful.
Reply from Lisa Hartley
August 1st, 2025 06:14 PM
I'm glad to hear that working together was easy for you, Karly. I always aim to accommodate schedules and be accessible, even for those last-minute calls. Clear and helpful communication is something I prioritize, and I'm happy this was your...
read more
Jana and her team were great and easy to work with.
From the very first step all the way through the closing, the process was very easy and convenient. Lisa is amazing at what she does and was happy to answer any questions we had whenever we had them. I can't rave enough about my experiece with...
read more
Reply from Lisa Hartley
July 21st, 2025 03:41 PM
I'm so pleased to hear about your positive experience, Tyler. Making the process easy and convenient is always my goal, and I'm delighted to know you felt well-supported from start to finish. It was a pleasure answering your questions along...
read more
51–60 of 165
About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.