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First Horizon Bank - Mobile, AL

Mobile, AL
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First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
Mortgage
Mortgage Loan Officer
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Contact Info
(901) 523-4883
Mobile, AL
https://www.firsthorizon.com/
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  • for
    Lisa Hartley
    Encompass
    F
    Frances P W
    Mobile, AL
    Posted on February 29th, 2024 02:09 PM
    Very easy and straightforward process.
    Reply from Lisa Hartley
    February 29th, 2024 02:26 PM
    I'm delighted to hear your positive feedback, Frances! It's always my aim to provide an easy and straightforward process. Please don't hesitate to reach out should you need anything in the future. Warmest regards, Lisa Hartley.
  • for
    Lisa Hartley
    Encompass
    J
    Jon P H
    Daphne, AL
    Posted on February 27th, 2024 09:45 PM
    We were told explicitly by Lisa Hartley that once our loan process was complete that we could begin the recast process of our loan. This has been a complete disaster and we have been working through texts, emails, and numerous phone calls to...
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  • for
    Lisa Hartley
    Encompass
    K
    Krista K H
    Daphne, AL
    Posted on February 2nd, 2024 11:28 AM
    Super easy. Lisa was great and always available to answer all of my silly questions.
    Reply from Lisa Hartley
    February 2nd, 2024 01:21 PM
    I'm absolutely delighted to hear you had such a positive experience, Krista! There's no such thing as a silly question, and I was more than happy to assist with yours. Thank you for taking the time to leave a review, and for giving me a perfect...
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  • for
    Lisa Hartley
    Encompass
    W
    Winston G
    Daphne, AL
    Posted on January 23rd, 2024 04:06 PM
    Lisa always does a great job! Same for this loan!
    Reply from Lisa Hartley
    February 2nd, 2024 01:24 PM
    I'm truly grateful for your kind words and 5-star rating, Winston! It's always a pleasure assisting you and Aleen! Thank you for allowing me to help y'all. Have a great weekend!!
  • for
    Lisa Hartley
    Encompass
    A
    Aleen G
    Daphne, AL
    Posted on January 23rd, 2024 02:06 PM
    Lisa was so available to answer questions. She was awesome!
    Reply from Lisa Hartley
    January 23rd, 2024 02:19 PM
    I'm truly grateful for your kind words, Aleen. I'm glad I could assist you successfully and promptly. Your satisfaction is my top priority, and it's always wonderful to hear that it's appreciated. If you ever have any more questions or need...
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  • for
    Lisa Hartley
    Encompass
    J
    Jay D R
    Tuscaloosa, AL
    Posted on January 16th, 2024 01:08 AM
    The whole experience with Lisa was great. The only issue that needs to be looked into is the portal keeps requesting information after the information has been submitted.
    Reply from Lisa Hartley
    January 23rd, 2024 02:19 PM
    Thank you very much, Jay, for your kind review and the 5-star rating. I am thrilled to hear that your experience with me was great. I'll do my best to continue providing excellent service. I have taken note of the issue you experienced with...
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  • for
    Lisa Hartley
    Encompass
    A
    Amanda R
    Tuscaloosa, AL
    Posted on January 15th, 2024 05:30 PM
    It was great. Thank you!
    Reply from Lisa Hartley
    January 23rd, 2024 02:20 PM
    I'm so glad to hear that you had a great experience, Amanda! Your satisfaction is our top priority at First Horizon Bank. Thank you for the wonderful 5-star rating. Should you need further assistance in the future, don't hesitate to reach out....
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  • for
    Lisa Hartley
    Encompass
    C
    Candice G O
    Fairhope, AL
    Posted on January 5th, 2024 06:31 PM
    Lisa is easy to talk to, makes things not complicated, and is very responsive!
    Reply from Lisa Hartley
    January 5th, 2024 06:53 PM
    Thank you for your kind words, Candice. I'm pleased to hear that you found our conversations straightforward and appreciated my responsiveness. Don't hesitate to reach out if you need any further assistance. All the Best for a great 2024!!...
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  • for
    Weston Poole
    Encompass
    B
    Brian P H
    Mobile, AL
    Posted on December 18th, 2023 12:38 PM
    I personally do not care for the “Loan Portal” system & process
    Reply from Weston Poole
    March 11th, 2024 04:18 PM
    I appreciate your honesty, Brian, and I'm sorry to hear that you're not fully satisfied with our Loan Portal system and process at First Horizon Bank. We always strive to make our services as user-friendly as possible and your feedback is invaluable...
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  • for
    Weston Poole
    Encompass
    A
    Amanda H
    Mobile, AL
    Posted on December 15th, 2023 04:27 PM
    Smooth and easy process! I was informed every step of the way of what was going on.
    Reply from Weston Poole
    March 11th, 2024 04:19 PM
    I deeply appreciate your positive feedback, Amanda. It's fantastic to hear that you found the process smooth and easy at First Horizon Bank. Keeping customers informed and confident is one of our top priorities. Your stellar rating means a...
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    About
    First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.