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First Horizon Bank - Madison, AL, Madison, AL
Madison, AL
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Reviews from Web
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Constant persistence in getting an appraiser to do appraisal on our property. Keeping in touch by text several times a week.
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Donna was great. She always answered when I had a question and walked me step by step through the process.
Reply from Donna Frost
July 29th, 2026 08:38 PM
Kaden, I appreciate your kind words! I'm glad I could assist you and guide you through the process. If you need anything, please don't hesitate to reach out anytime.
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Donna was easy to work with and got me a great deal. Overall, the loan process went pretty smoothly. I did have some frustrations with the underwriting process (not with Donna) because there were several errors, like being asked for bank statements...
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Reply from Donna Frost
July 29th, 2026 08:39 PM
Amy, I appreciate you sharing your experience and the positive feedback about working with me. I'm glad I could help resolve the issues you encountered during the underwriting process. If you have any more questions or need assistance in the...
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The staff was everything.
Reply from Donna Frost
July 29th, 2026 08:41 PM
Hi William, I'm glad to hear you had a positive experience with the staff. If there's anything else I can assist you with, please reach out to me anytime. Thanks again, Donna
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Donna communicates and keeps you updated throughout the whole process
Reply from Donna Frost
July 29th, 2026 08:43 PM
Hi Richard, I appreciate your kind feedback! If there's anything you need, please don't hesitate to reach out. anytime. Thanks again, Donna
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Great process, ans thanks to Herman Stubbs for getting me introduced to Donna.
Reply from Donna Frost
July 29th, 2026 08:44 PM
Hi Mark, I’m grateful to hear that you had a great experience. It's wonderful that Herman was able to introduce us, and I look forward to assisting you with anything you need in the future. Thanks again, Donna.
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Donna and her team were very friendly and happy to help. They made the process smooth and were always available when ai had any questions.
Reply from Donna Frost
July 29th, 2026 09:17 PM
Hi Noah, I'm grateful for your kind words about my team and me. If you need assistance in the future, please don't hesitate to reach out. Thanks again, Donna
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Donna was very helpful throughout the process and responded to my questions promptly.
Reply from Donna Frost
July 29th, 2026 09:19 PM
Joseph, thank you so much for your kind words, and if you need anything in the future, please don't hesitate to reach out anytime. Thanks again, Donna
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Thank you all for making the whole loan process easy for us.
Reply from Donna Frost
July 29th, 2026 09:21 PM
I'm grateful to hear that the loan process felt easy, and I appreciate your kind words. If you need anything in the further, please don't hesitate to reach out anytime. Thanks again, Donna
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Great experience!
Reply from Donna Frost
May 12th, 2026 03:11 PM
Thank you so much Eric, this means so much to me.
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.