Donna Frost
Mortgage Loan Officer
My name is Donna Frost and I am a Mortgage Loan Officer for First Horizon Bank in the Madison area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowl... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Donna took the time to explain the process to us. She also clarified anything we asked about and was quick to get back to us.
Reply from Donna Frost
August 31st, 2026 03:31 PM
Kethry, thank you so much for the nice review, and if you ever need assistance, please don't hesitate to reach out to me anytime. I hope you guys are enjoying your new home. Thanks again, Donna
Donna was very friendly and organized.
Reply from Donna Frost
August 31st, 2026 03:32 PM
Michaela, I appreciate your kind words! If you have any more needs in the future, please don’t hesitate to reach out to me anytime. Thanks again, Donna
Donna made it great! Each time I reached out to her, she responded quickly and graciously. She was patient and understanding, and took time to explain things to me as often as I needed. Frankly, if it hadn't been for her, I probably would have...
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Reply from Donna Frost
August 31st, 2026 03:40 PM
Hi Lillie, I appreciate your kind words! I'm glad I could help and that you felt supported throughout the process. Please don't hesitate to reach out to me anytime down the road if you need anything. Thanks again, Donna.
Donna communicated closely with us through the whole process of purchasing a home. She took care of all our questions and help navigate last minute changes from the title company.
Reply from Donna Frost
August 24th, 2026 05:09 PM
Wade, I appreciate your kind words, that means so much to me. If you need help in the future, please don't hesitate to reach out to me anytime. Thanks again, Donna
Constant persistence in getting an appraiser to do appraisal on our property. Keeping in touch by text several times a week.
Reply from Donna Frost
August 12th, 2026 04:24 PM
Jeff, I appreciate your feedback! I'm so happy to help, and if you need anything down the road, please feel free to reach out anytime. Thank again, Donna
Donna was great. She always answered when I had a question and walked me step by step through the process.
Reply from Donna Frost
July 29th, 2026 08:38 PM
Kaden, I appreciate your kind words! I'm glad I could assist you and guide you through the process. If you need anything, please don't hesitate to reach out anytime.
Donna was easy to work with and got me a great deal. Overall, the loan process went pretty smoothly. I did have some frustrations with the underwriting process (not with Donna) because there were several errors, like being asked for bank statements...
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Reply from Donna Frost
July 29th, 2026 08:39 PM
Amy, I appreciate you sharing your experience and the positive feedback about working with me. I'm glad I could help resolve the issues you encountered during the underwriting process. If you have any more questions or need assistance in the...
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The staff was everything.
Reply from Donna Frost
July 29th, 2026 08:41 PM
Hi William, I'm glad to hear you had a positive experience with the staff. If there's anything else I can assist you with, please reach out to me anytime. Thanks again, Donna
Donna communicates and keeps you updated throughout the whole process
Reply from Donna Frost
July 29th, 2026 08:43 PM
Hi Richard, I appreciate your kind feedback! If there's anything you need, please don't hesitate to reach out. anytime. Thanks again, Donna
Great process, ans thanks to Herman Stubbs for getting me introduced to Donna.
Reply from Donna Frost
July 29th, 2026 08:44 PM
Hi Mark, I’m grateful to hear that you had a great experience. It's wonderful that Herman was able to introduce us, and I look forward to assisting you with anything you need in the future. Thanks again, Donna.
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About
My name is Donna Frost and I am a Mortgage Loan Officer for First Horizon Bank in the Madison area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!
Products & Services
Mortgage Loan Officer
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Year Started
1989
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.